This file was created with JabRef 2.1 beta 2. Encoding: UTF8 @STRING{QUOTE = {Great Quotation}} @ARTICLE{AlaviLeidner_2001_ReviewKnowledgeManagementAndKnowledgeManagementSystems, author = {Maryam Alavi and Dorothy E. Leidner}, title = {Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues}, journal = {MIS Quarterly}, year = {2001}, volume = {25}, pages = {107-136}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge is abroad and abstract notion that has defined epistemological debate in western philosophy since the classical Greek era. In the past few years, however, there has been a growing interest in treating knowledge as a significant organizational resource. Consistent with the interest in organizational knowledge and knowledge management (KM), IS researchers have begun promoting a class of information systems, referred to as knowledge management systems (KMS). The objective of KMS is to support creation, transfer, and application of knowledge in organizations. Knowledge and knowledge management are complex and multi-faceted concepts. Thus, effective development and implementation of KMS requires a foundation in several rich literatures. To be credible, KMS research and development should preserve and build upon the significant literature that exists in different but related fields. This paper provides a review and interpretation of knowledge management literatures in different fields with an eye toward identifying the important areas for research. We present a detailed process view of organizational knowledge management with a focus on the potential role of information technology in this process. Drawing upon the literature review and analysis of knowledge management processes, we discuss several important research issues surrounding the knowledge management processes and the role of IT in support of these processes.}, keywords = {Author Keywords: knowledge management; knowledge management systems; research issues in knowledge management; organizational knowledge management; knowledge management review KeyWords Plus: ORGANIZATIONAL KNOWLEDGE; DYNAMIC THEORY; MEMORY; FIRM; INNOVATION; CREATION}, owner = {matthias}, pdf = {AlaviLeidner_2001_ReviewKnowledgeManagementAndKnowledgeManagementSystems.pdf}, review = {Contributions - Review and interpretation of knowledge management literatures identifying important areas for research - Detailed process view of organizational knowledge management focusing on the role of information technology - Discussion of relevant research issues surrounding knowledge management processes and the role of IT supporting these processes}, timestamp = {2006-05-31} } @ARTICLE{AlmeidaDokkoRosenkopf_2003_StartupSizeAndTheMechanismsOfExternalLearning, author = {Paul Almeida and Gina Dokko and Lori Rosenkopf}, title = {Startup size and the mechanisms of external learning: increasing opportunity and decreasing ability?}, journal = {Research Policy}, year = {2003}, volume = {32}, pages = {301-315}, workingstatusmatthias = {cited in research plan}, abstract = {An important area of investigation in the field of entrepreneurship examines how people and organizations exploit technological opportunities. Prior research suggests that alliances, the mobility of experts, and the informal mechanisms associated with geographic co-location can present firms with useful opportunities to source technological knowledge. This paper uses insights from strategic management and organizational theory to suggest that organizational size may have an important impact on the extent of external learning, since it differentially affects the likelihood of learning via formal and informal mechanisms. Examining a cross-section of semiconductor startups, we find that external learning increases with startup size. With regard to the specific mechanisms of learning, we find that firms learn from alliances regardless of their size. For the informal mechanisms of mobility and geographic co-location, however, learning decreases with firm size. These results suggest that as startups grow, they may have increasing opportunities to access and exploit external knowledge, but their motivation (and hence ability) to learn from more informal sources may decrease.}, owner = {matthias}, pdf = {AlmeidaDokkoRosenkopf_2003_StartupSizeAndTheMechanismsOfExternalLearning.pdf}, timestamp = {2006-05-24} } @ARTICLE{AmbrosiniBowman_2001_TacitKnowledge, author = {V. Ambrosini and C. Bowman}, title = {Tacit Knowledge: Some Suggestions For Operationalization}, journal = {Journal of Management Studies}, year = {2001}, volume = {38}, number = {6}, pages = {811-829}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{ArgoteIngram_2000_KnowledgeTransfer, author = {Linda Argote and Paul Ingram}, title = {Knowledge Transfer: A Basis for Competitive Advantage in Firms}, journal = {Organizational Behavior and Human Decision Processes}, year = {2000}, volume = {82}, pages = {150-169}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This concluding article in the special issue of Organizational Behavior and Human Decision Processes on the foundations of knowledge transfer in organizations argues that the creation and transfer of knowledge are a basis for competitive advantage in firms. The article builds on a framework of knowledge reservoirs to show why knowledge transfer can be difficult and to identify the kinds of knowledge that are most difficult to transfer to differ- ent contexts. The article develops the proposition that interac- tions among people, tasks, and tools are least likely to fit the new context and hence are the most difficult to transfer. This theoretical result illuminates how organizations can derive com- petitive advantage by transferring knowledge internally while preventing its external transfer to competitors. Because people are more similar within than between organizations, interactions involving people transfer more readily within than between firms. By embedding knowledge in interactions involving people, organizations can both effect knowledge transfer internally and impede knowledge transfer externally. Thus, knowledge embed- ded in the interactions of people, tools, and tasks provides a basis for competitive advantage in firms.}, owner = {matthias}, pdf = {ArgoteIngram_2000_KnowledgeTransfer.pdf}, timestamp = {2006-06-29} } @BOOK{Aristotle_1941_BasicWorksOfAristotle, author = {Aristotle}, title = {Basic Works Of Aristotle}, editor = {R. McKeon}, publisher = {New York: Random House}, year = {1941}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Arnulf_2005_WhatsMeasuredIsNotNecessarilyManaged, author = {J.K. Arnulf}, title = {What's Measured Is Not Necessarily Managed: Cognitive Contingencies In Organizational Measurement}, journal = {Scandinavian Journal of Psychology}, year = {2005}, volume = {46}, pages = {59-68}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{BaldwinClark_2006_TheArchitectureOfParticipation, author = {Carliss Y. Baldwin and Kim B. Clark}, title = {The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model?}, journal = {Management Science, Special Issue on open source software}, year = {2006}, volume = {52}, pages = {1116-1127}, workingstatusmatthias = {started reading 2006-05-11}, abstract = {This paper argues that the architecture of a codebase is a critical factor that lies at the heart of the open source development process. We define two observable properties of an architecture: (1) modularity and (2) option value. Developers can often make informed judgments about modularity and option value from early, partially implemented code releases. We show that codebases that are more modular or have more option value (1) increase developers’ incentives to join and to remain involved in an open source development effort; and (2) decrease the amount of free-riding in equilibrium. These effects occur because modularity and option value create opportunities for the exchange of valuable work among developers, opportunities that do not exist in codebases that are not modular or have no option value.}, owner = {matthias}, pdf = {BaldwinClark_2006_TheArchitectureofParticipation.pdf}, review = {

Introduction

- Definition of two observable properties of an architecture: (1) modularity and (2) option value - "We will show that codebases that are more modular or have more option value (1) increase developers’ incentives to join and to remain involved in an open source development effort; and (2) decrease the amount of free-riding in equilibrium."}, timestamp = {2006-05-11} } @ARTICLE{BaldwinBaldwin_1978_BehaviorismOnVerstehenAndErklaren, author = {John D. Baldwin and Janice I. Baldwin}, title = {Behaviorism On Verstehen And Erklaren}, journal = {American Sociological Review}, year = {1978}, volume = {43}, number = {3}, pages = {335-347}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Modern behaviorism has made significant progress in analyzing private behavior: cognition and emotion. The behavioral distinction between contingency-shaped and rule-governed behavior establishes a starting point for analyzing tacit (subjective, private) knowledge and explicit (objective, public) knowledge. The present paper extends this analysis to include the issues of verstehen and erklaren. One subset of tacit knowledge is verstehen. Behavioral analysis (1) describes the special qualities of this type of tacit knowledge and (2) delineates the circumstances under which verstehen will occur and produce valid understanding. Modern behaviorism makes it possible to carry out a scientific analysis of the socialization experiences through which people learn to attach meaning to their thoughts, actions and emotions. Thus, modern behaviorism can generate an erklarte understanding of the topic usually reserved for verstehen. Neither tacit nor explicit knowledge can replace the other, nor can verstehen and erklaren. Both are needed and natural components of human behavior. Since both are frequently intermeshed, rarely does one encounter a pure form of either.}, owner = {matthias}, pdf = {BaldwinBaldwin_1978_BehaviorismOnVerstehenAndErklaren.pdf}, timestamp = {2006-07-12} } @ARTICLE{Barry_1991_ManagingTheBosslessTeam, author = {D. Barry}, title = {Managing The Bossless Team: Lessons In Distributed Leadership}, journal = {Organizational Dynamics}, year = {1991}, volume = {21}, number = {1}, pages = {31-47}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{BeechMacIntoshMacLeanShepherdStokes_2002_ExploringConstraintsOnDevelopingKnowledge, author = {N. Beech and R. MacIntosh and D. MacLean and J. Shepherd and J. Stokes}, title = {Exploring constraints on developing knowledge - On the need for conflict}, journal = {Management Learning}, year = {2002}, volume = {33}, pages = {459-475}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This article explores some of the constraints on the development of knowledge through a multi-perspective examination of a project where there was an intention, and enacted process, to develop knowledge. Building on prior work in the fields of knowledge and knowledge management, the article is engaged with the generic question of what the conditions that facilitate knowledge creation in organizations are. However, the approach adopted here is not to focus on success stories, but to develop an understanding of constraining factors through an examination of an example of apparent failure and the absence of new knowledge. A detailed multi-perspective exploration of a particular organizational episode is provided. Data from this episode are considered from three theoretical perspectives: psychodynamics, social construction and complexity theory. This multi-perspective exploration highlights the need for conflict in organizational settings where new knowledge is at least supposed to be being developed.}, owner = {matthias}, timestamp = {2006-07-04} } @ARTICLE{BierlyChakrabarti_1996_GenericKnowledgeStrategiesInTheUSPharmaceuticalIndustry, author = {Paul Bierly and Alok Chakrabarti}, title = {Generic knowledge strategies in the US pharmaceutical industry}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {123-135}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The purpose of this study is to identify groups of firms with similar generic knowledge strategies, determine how these strategies change over time, and compare profit margins of the groups. Knowledge strategies of 21 U.S. pharmaceutical firms are analyzed from 1977 to 1991. Cluster analysis is used to group firms over different time periods based on: (a) balance between internal and external learning, (b) preference for radical or incremental learning, (c) learning speed, and (d) breadth of knowledge base. Our findings indicate that there are four generic knowledge strategy groups: 'Explorers', 'Exploiters', 'Loners', and 'Innovators'. Most firms remain in the same knowledge group over time. The firms in the 'Innovator' and 'Explorer' groups tend to be more profitable than the firms in the 'Exploiter' and 'Loner' groups.}, owner = {matthias}, pdf = {BierlyChakrabarti_1996_GenericKnowledgeStrategiesInTheUSPharmaceuticalIndustry.pdf}, timestamp = {2006-06-30} } @ARTICLE{Birmingham_2003_PracticingTheVirtueOfReflectionInAnUnfamiliarContext, author = {C. Birmingham}, title = {Practicing The Virtue Of Reflection In An Unfamiliar Context}, journal = {Theory into Practice}, year = {2003}, volume = {42}, number = {3}, pages = {188-194}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{BloomfieldCoombs_1992_InformationsTechnologyControlAndPower, author = {Brian Bloomfield and Rod Coombs}, title = {Informations Technology, Control And Power - The Centralization and Decentralization Debate Revisited}, journal = {Journal of Management Studies}, year = {1992}, volume = {29}, pages = {459-484}, workingstatusmatthias = {referenced by Orlikowski and Barley 2001}, abstract = {This article addresses the conceptualization of power in relation to the use of computers in organizations. Commonly held views that the application of computer based information systems leads to either a centralization or a decentralization of power and control, or that computers merely reinforce the power of dominant actors, are criticized, and an alternative view is put forward which focuses on the symbolic and disciplinary dimensions of the development of information systems. This perspective is then illustrated in connection with the development of management information systems in the National Health Service.}, comment = {referenced in OrlikowskiBarley_2001_TechnologyAndInstitutions concerning centralization vs. decentralization influence of IT -> maybe relevant to development cooperation}, keywords = {DECENTRALIZATION in management, ELECTRONIC data processing, INFORMATION resources management, INFORMATION technology, MANAGEMENT information systems, ORGANIZATION}, owner = {matthias}, pdf = {BloomfieldCoombs_1992_InformationsTechnologyControlAndPower.pdf}, timestamp = {2006-05-11} } @BOOK{Boisot_1998_KnowledgeAssets, author = {Max H. Boisot}, title = {Knowledge assets: Securing competitive advantage in the knowledge economy}, publisher = {New York: Oxford University Press}, year = {1998}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{BowonderMiyake_2000_TechnologyManagement, author = {B. Bowonder and T. Miyake}, title = {Technology management: a knowledge ecology perspective}, journal = {International Journal of Technology Management}, year = {2000}, volume = {19}, pages = {662-684}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Technology management is managing technological knowledge to sustain competitive edge in an uncertain and competitive business context. This paper developed a framework for analysing technology management issues by combining the knowledge management concepts and ecosystem theory concepts. Technology strategy can be conceptualized as a process of aligning knowledge search, knowledge envisioning, knowledge creation and knowledge evolution with a view to meeting changing customer needs, competitive threats and the future technology trajectory.}, owner = {matthias}, timestamp = {2006-06-30} } @ARTICLE{BrownDuguid_1991_OrganizationalLearningAndCommunitiesOfPractice, author = {John Seely Brown and Paul Duguid}, title = {Organizational Learning and Communities-of-Practice}, journal = {Organization Science}, year = {1991}, volume = {2}, pages = {40-57}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Recent ethnographic studies of workplace practices indicate that the ways people actually work usually differ fundamentally from the ways organizations describe that work in manuals, training programs, organizational charts, and job descriptions. Nevertheless, organizations tend to rely on the latter in their attempts to understand and improve work practice. We examine one such study. We then relate its conclusions to compatible investigations of learning and of innovation to argue that conventional descriptions of jobs mask not only the ways people work, but also significant learning and innovation generated in the informal communities-of-practice in which they work. By reassessing work, learning, and innovation in the context of actual communities and actual practices, we suggest that the connections between these three become apparent. With a unified view of working, learning, and innovating, it should be possible to reconceive of and redesign organizations to improve all three.}, owner = {matthias}, pdf = {BrownDuguid_1991_OrganizationalLearningAndCommunitiesOfPractice.pdf}, review = {"Yet the actual behaviours of communities-of-practice are constantly changing both as newcomers replace old timers and as the demand of practice force the community to revise its relationship to it environment." Contributions - Analyzation of J. Orr's research about variance in formal (canonical) versus actual (noncanonical) work practice in organizations - Illustration of three central features of work practice: narration, collaboration and social construction - Reassessment of work, learning and innovation in the context of actual communities and practices suggesting the concept of communities-of-practice}, timestamp = {2006-06-27} } @ARTICLE{Bryant_2005_TheImpactOfPeerMentoringOnOrganizationalKnowledgeCreationandSharing, author = {Scott E. Bryant}, title = {The Impact of Peer Mentoring on Organizational Knowledge Creation and Sharing: An Empirical Study in a Software Firm}, journal = {Group and Organization Management}, year = {2005}, volume = {30}, pages = {319-338}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Managing organizational knowledge creation and sharing effectively has become an important source of competitive advantage for firms. Peer mentoring is becoming increasingly common and may be an effective way to facilitate knowledge creation and sharing. This article provides an empirical test of the relationship between peer mentoring and knowledge creation and sharing in a high-tech software firm. Results suggested that a peer mentor training course increased perceived levels of peer mentor knowledge and skills. Results also indicated that higher perceived levels of peer mentoring were related to higher perceived levels of knowledge creation and sharing.}, owner = {matthias}, timestamp = {2006-07-02} } @BOOK{Calvino_1990_SixMemosForTheNextMillenium, author = {Italo Calvino}, title = {Six Memos For The Next Millenium}, publisher = {London: Cage}, year = {1990}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{ChenEdgington_2005_AssessingValueInOrganizationalKnowledgeCreation, author = {Andrew N. K. Chen and Theresa M. Edgington}, title = {Assessing value in organizational knowledge creation: Considerations for knowledge workers}, journal = {MIS Quarterly}, year = {2005}, volume = {29}, pages = {279-309}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {To maintain competitive advantage, a firm's investment decisions related to knowledge creation are likely to be strategic in nature. However, strategic investments usually have an element of risk linked to uncertain and deferred investment benefits. To date, such investment decisions relating to knowledge workers have not been extensively researched. In this paper, we explore the following research question: How do we strategically assess knowledge creation over time giving consideration to complex decision criteria in order to improve organizational value? We develop a model based on economic and organization theory for assessing organizational value with regard to knowledge creation investments Our model prototype provides managers with a learning tool relating to the timing and selection of knowledge creation investments. Our own use of the tool in simulation experiments yielded several insights which suggest that the decisions typically made by managers may dilute knowledge creation investments. Our results demonstrate that the organizational benefit of knowledge creation processes should be well aligned with near-term tasks. Under instances of high knowledge depreciation, however, it is unlikely that individual workers can optimize knowledge creation process decisions without organizational involvement in matching skills to task complexities. The organizational benefits of consistent and frequent knowledge creation process participation increase over time as the match of skills and task complexities improve.}, keywords = {knowledge management; knowledge creation; organizational dynamics; task characteristics; organizational theory; economic theory; simulation}, owner = {matthias}, pdf = {ChenEdgington_2005_AssessingValueInOrganizationalKnowledgeCreation.pdf}, timestamp = {2006-07-02} } @ARTICLE{Chesbrough_2003_TheEraOfOpenInnovation, author = {Henry W. Chesbrough}, title = {The Era of Open Innovation}, journal = {MIT Sloan Management Review}, year = {2003}, volume = {44}, pages = {35-41}, workingstatusmatthias = {cited in research plan}, abstract = {Companies are increasingly rethinking the fundamental ways in which they generate ideas and bring them to market -- harnessing external ideas while leveraging their in-house R&D outside their current operations. In the past, internal R&D was a valuable strategic asset, even a formidable barrier to entry by competitors in many markets. Only large corporations like DuPont, IBM and AT&T could compete by doing the most R&D in their respective industries (and subsequently reaping most of the profits as well). Rivals who sought to unseat those powerhouses had to ante up considerable resources to create their own labs, if they were to have any chance of succeeding. These days, however, the leading industrial enterprises of the past have been encountering remarkably strong competition from many upstarts. Surprisingly, these newcomers conduct little or no basic research on their own, but instead get new ideas to market through a different process. Consider Lucent Technologies, which inherited the lion's share of Bell Laboratories after the breakup of AT&T. In the 20th century, Bell Labs was perhaps the premier industrial research organization and this should have been a decisive strategic weapon for Lucent in the telecommunications equipment market. However, things didn't quite work out that way. Cisco Systems, which lacks anything resembling the deep internal R&D capabilities of Bell Labs, somehow has consistently managed to stay abreast of Lucent, even occasionally beating the company to market. What happened? Although Lucent and Cisco competed directly in the same industry, the two companies were not innovating in the same manner. Lucent devoted enormous resources to exploring the world of new materials and state-of-the-art components and systems, seeking fundamental discoveries that could fuel future generations of products and services. Cisco, on the other hand, deployed a very different strategy in its battle for innovation leadership. Whatever technology the company needed, it acquired from the outside, usually by partnering or investing in promising startups (some, ironically, founded by ex-Lucent veterans). In this way, Cisco kept up with the R&D output of perhaps the world's finest industrial R&D organization, all without conducting much research of its own. The story of Lucent and Cisco is hardly an isolated instance. IBM's research prowess in computing provided little protection against Intel and Microsoft in the personal computer hardware and software businesses. Similarly, Motorola, Siemens and other industrial titans watched helplessly as Nokia catapulted itself to the forefront of wireless telephony in just 20 years, building on its industrial experience from earlier decades in the low-tech industries of wood pulp and rubber boots. Pharmaceutical giants like Merck and Pfizer have also watched as a number of upstarts, including Genentech, Amgen and Genzyme, has parlayed the research discoveries of others to become major players in the biotechnology industry.}, owner = {matthias}, timestamp = {2006-05-24} } @ARTICLE{ChoiLee_2002_KnowledgeManagementStrategyAndItsLinkToKnowledgeCreationProcess, author = {Byounggu Choi and Heeseok Lee}, title = {Knowledge management strategy and its link to knowledge creation process}, journal = {Expert Systems with Applications}, year = {2002}, volume = {23}, pages = {173-187}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge has become to be considered as valuable strategic assets that can provide proprietary competitive advantages. It is more important for companies to distinguish themselves through knowledge management strategies. Without a constant creation of knowledge, a business is condemned to poor performance. However, it is still unclear how these strategies affect knowledge creation. Knowledge management strategies can be categorized as being either human or system oriented. This paper proposes a model to illustrate the link between the strategies and its creating process. The model is derived on the basis of samples from 58 Korean firms. The model depicts how companies should align the strategies with four knowledge creation modes such as socialization, externalization, combination, and internalization. It is found that human strategy is more likely to be effective for socialization while system strategy is more likely to be effective for combination. Furthermore, the survey result suggests that managers should adjust knowledge management strategies in view of the characteristics of their departments.}, owner = {matthias}, timestamp = {2006-07-02} } @INBOOK{ChooBontis_2002_KnowledgeIntellectualCapitalAndStrategy, author = {Chun Wei Choo and Nick Bontis}, title = {Knowledge, Intellectual Capital, And Strategy}, booktitle = {The Strategic Management of Intellectual Capital and Organizational Knowledge}, publisher = {Oxford University Press US}, editor = {Chun Wei Choo and Nick Bontis}, year = {2002}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Increasingly, the challenge of management is to create and supply knowledge in order to sustain organizational performance. However, few books on management strategy have been written using this concept as a foundation. This unique volume adopts a knowledge-based approach that will complement and perhaps supplant other perspectives. Editors Nick Bontis and Chun Wei Choo look at the literature through the lens of strategic management and from the vantage point of organizational science. The thirty readings have been carefully selected and commissioned to provide the best literature available--from articles newly written for this book and from existing publications.}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{ChouHe_2004_KnowledgeManagement, author = {Shih-Wei Chou and Mong-Young He}, title = {Knowledge Management: The Distinctive Roles of Knowledge Assets in Facilitating Knowledge Creation}, journal = {Journal of Information Science}, year = {2004}, volume = {30}, pages = {146-164}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {A comprehensive and feasible model that delineates the interrelationships between knowledge assets and knowledge creation processes has not been explored in the literature. This study aims to fill this void. Unlike previous research, this study investigates the interrelations among four categories of knowledge assets and four knowledge creation processes — socialization, externalization, combination, and internalization (SECI) [9]. In our framework, we argue that different types of knowledge assets may have differing influences on knowledge creation. In order to test the feasibility of this framework, we conducted an empirical research exercise. This study employed a survey instrument to collect data from a wide variety of organizations in manufacturing, trade, transportation and service industries, computer industries, finance, and academic institutions. A total of 204 usable responses were analysed. We identified four interrelationships from this study. (1) Compared to other knowledge assets, conceptual knowledge assets have a greater effect on externalization of knowledge creation process; (2) compared to other knowledge assets, routine knowledge assets have a greater effect on socialization of knowledge creation process; (3) compared to other knowledge assets, experiential knowledge assets do not have a greater effect on internalization of the knowledge creation process; and (4) compared to other knowledge assets, systemic knowledge assets do not have a greater effect on the combination of knowledge creation process. The implications of the study are discussed, and further research directions are proposed.}, owner = {matthias}, pdf = {ChouHe_2004_KnowledgeManagement.pdf}, timestamp = {2006-07-02} } @ARTICLE{ChouWang_2003_QuantifyingBa, author = {Shih-Wei Chou and Su-Ju Wang}, title = {Quantifying 'ba': An Investigation of the Variables that are Pertinent to Knowledge Creation}, journal = {Journal of Information Science}, year = {2003}, volume = {29}, pages = {167-180}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {A comprehensive and feasible model that delineates the interrelationships among diversified learning mechanisms, information management and knowledge creation is absent. This study aims to fill this void. Unlike previous research, this study investigates the causality of knowledge creation from two different perspectives: information management strategy, i.e. distributed data application and administration (DDAA), and organizational learning mechanisms (OLM). A term has been defined, OIM (organizational information mechanism), to represent the composite effect of both DDAA and OLM. In this framework, it is argued that the composite effect of information management and organizational learning mechanisms influence the result of knowledge creation. In order to test the feasibility of this framework, an empirical study was conducted. This study employed a survey instrument which contained data collected from 500 organizations in manufacturing, trade, transportation and service industries, and academic institutions. In all, 232 usable responses were analysed. The study identified three causal relationships: (1) the composite effect of DDAA is positively related to knowledge creation; (2) the composite effect of OLM is positively related to knowledge creation; and (3) the composite effect of OIM (organizational information mechanism) is positively related to knowledge creation. The implications of the study are discussed, and further research directions are proposed.}, owner = {matthias}, timestamp = {2006-06-29} } @BOOK{Christensen_1997_TheInnovatorsDilemma, author = {Clayton M. Christensen}, title = {The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail}, publisher = {Harvard Business School Press}, year = {1997}, workingstatusmatthias = {read summary in May 2006}, owner = {matthias}, review = {

Method

1. Create framework: - sustaining vs. disruptive technology - market needs vs. technological supply - customer and investor influence strategical decisions -> a) new technologies are simpler and cheaper b) emerging markets are small c) profitable customers don't want new technology - "Hence, most companies with a practiced discipline of listening to their best customers and identifying new products that promise greater profitability and growth are rarely able to build a case for investing in disruptive technologies until it is too late." (p. xx, Introduction) 2. Test framework

Principles of disruptive innovation

1. resource dependence (customers and investors) 2. problem of small markets for large companies 3. lack of analyzability of new markets 4. organization's disabilities (processes and values) 5. technology supply vs. market demand (but later on change in the basis of competition)}, timestamp = {2006-05-23} } @ARTICLE{ChristensenOverdorf_2000_MeetingTheChallengeOfDisruptiveChange, author = {Clayton M. Christensen and Michael Overdorf}, title = {Meeting the Challenge of Disruptive Change}, journal = {Harvard Business Review}, year = {2000}, volume = {78}, pages = {66-76}, workingstatusmatthias = {interesting for strategic management to read}, abstract = {Why didn't a single minicomputer company succeed in the personal computer business? Why did only one department store-Dayton Hudson-become a leader in discount retailing? Why can't large companies capitalize on the opportunities brought about by major, disruptive changes in their markets? It's because organizations, independent of the people in them, have capabilities. And those capabilities also define disabilities. As a company grows, what it can and cannot do becomes more sharply defined in certain predictable ways. The authors have analyzed those patterns to create a framework managers can use to assess the abilities and disabilities of their organization as a whole. When a company is young, its resources - its people, equipment, technologies, cash, brands, suppliers, and the like-define what it can and cannot do. As it becomes more mature, its abilities stem more from its processes - product development, manufacturing, budgeting, for example. In the largest companies, values - particularly those that determine what are its acceptable gross margins and how big an opportunity has to be before it becomes interesting define what the company can and cannot do. Because resources are more adaptable to change than processes or values, smaller companies tend to respond to major market shifts better than larger ones. The authors suggest ways large companies can capitalize on opportunities that normally would not fit in with their processes or values; it all starts with understanding what the organizations are capable of.}, owner = {matthias}, pdf = {ChristensenOverdorf_2000_MeetingTheChallengeOfDisruptiveChange.pdf}, timestamp = {2006-06-27} } @ARTICLE{CohenLevinthal_1990_AbsorptiveCapacity, author = {Wesley M. Cohen and Daniel A. Levinthal}, title = {Absorptive Capacity: A New Perspective on Learning and Innovation}, journal = {Administrative Science Quarterly}, year = {1990}, volume = {35}, pages = {128-152}, workingstatusmatthias = {cited in research plan}, abstract = {In this paper, we argue that the ability of a firm to recognize the value of new, external information, assimilate it, and apply it to commercial ends is critical to its innovative capabilities. We label this capability a firm's absorptive capacity and suggest that it is largely a function of the firm's level of prior related knowledge. The discussion focuses first on the cognitive basis for an individual's absorptive capacity including, in particular, prior related knowledge and diversity of background. We then characterize the factors that influence absorptive capacity at the organizational level, how an organization's absorptive capacity differs from that of its individual members, and the role of diversity of expertise within an organization. We argue that the development of absorptive capacity, and, in turn, innovative performance are history- or path-dependent and argue how lack of investment in an area of expertise early on may foreclose the future development of a technical capability in that area. We formulate a model of firm investment in research and development (R&D), in which R&D contributes to a firm's absorptive capacity, and test predictions relating a firm's investment in R&D to the knowledge underlying technical change within an industry. Discussion focuses on the implications of absorptive capacity for the analysis of other related innovative activities, including basic research, the adoption and diffusion of innovations, and decisions to participate in cooperative R&D ventures.}, owner = {matthias}, pdf = {CohenLevinthal_1990_AbsorptiveCapacity.pdf}, timestamp = {2006-05-24} } @ARTICLE{CookBrown_1999_BridgingEpistemologies, author = {S.D.N. Cook and J.S. Brown}, title = {Bridging epistemologies: The generative dance between Organizational Knowledge and Organizational Learning}, journal = {Organization Science}, year = {1999}, volume = {10}, number = {4}, pages = {381-400}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{Danneels_2002_TheDynamicsOfProductInnovationAndFirmCompetences, author = {Erwin Danneels}, title = {The dynamics of product innovation and firm competences}, journal = {Strategic Management Journal}, year = {2002}, volume = {23}, pages = {1095 - 1121}, workingstatusmatthias = {cited in research plan}, abstract = {This study examines how product innovation contributes to the renewal of the firm through its dynamic and reciprocal relation with the firm's competences. Field research in five high-tech firms of varying age, size, and level of diversification is combined with analysis of existing theory to develop the findings of the study. Based on the notion that new products are created by linking competences relating to technologies and customers, a typology is derived that classifies new product projects based on whether a new product can draw on existing competences, or whether it requires competences the firm does not yet have. Following organizational learning theory, these options are conceptualized as exploitation and exploration. These organizational learning concepts are used to gain a dynamic and path-dependent view of product innovation and firm development, and to reveal the unique nature and challenges of different types of product innovation.}, owner = {matthias}, pdf = {Danneels_2002_TheDynamicsOfProductInnovationAndFirmCompetences.pdf}, timestamp = {2006-05-24} } @ARTICLE{DeCarolisDeeds_1999_TheImpactOfStocksAndFlowsOfOrganizationalKnowledgeOnFirmPerformance, author = {Donna Marie DeCarolis and David L. Deeds}, title = {The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry}, journal = {Strategic Management Journal}, year = {1999}, volume = {20}, pages = {953-968}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The knowledge-based view of the firm is a recent approach to understanding the relationship between firm capabilities and firm performance. Specifically, this approach suggests that knowledge generation, accumulation and application may be the source of superior performance. Other research has conceptualized organizational knowledge in terms of stocks of accumulated knowledge in the firm and flows of knowledge into the firm. This paper tests the relationship between stocks and flows of organizational knowledge and firm performance in the biotechnology industry. We suggest that a firms geographic location, alliances with other institutions and organizations and R&D expenditures are representative of knowledge flows, while products in the pipeline, firm citations and patents are indicative of knowledge stocks. Through factor analysis, we develop an aggregated measure of location from several variables. A regression model suggests that location is a significant predictor of firm performance as are products in the pipeline and firm citations. A major contribution of this investigation is the operationalization of geographic location and its statistically significant link to firm performance.}, owner = {matthias}, pdf = {DeCarolisDeeds_1999_TheImpactOfStocksAndFlowsOfOrganizationalKnowledgeOnFirmPerformance.pdf}, timestamp = {2006-07-02} } @ARTICLE{Dodgson_1993_OrganizationalLearning, author = {Mark Dodgson}, title = {Organizational Learning: A Review of Some Literatures}, journal = {Organization Studies}, year = {1993}, volume = {14}, pages = {375-395}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Organizational learning is currently the focus of considerable attention, and it is addressed by a broad range of literatures. Organization theory, industrial economics, economic history, and business, management and innovation studies all approach the question of how organizations learn. A number of branches of psychology are also revealing on the issue. This paper assesses these various literatures by examining the insights they allow in three main areas: first, the goals of organizational learning; second, the learning processes in organizations; and third, the ways in which organizational learning may be facilitated and impeded. It contends that while the various literatures are revealing in particular aspects of organizational learning, a more complete understanding of its complexity requires a multi-disciplinary approach. The contributions of the different approaches are analyzed, and some areas are suggested where the transfer of analytical concepts may improve understanding.}, keywords = {BUSINESS cycles; CORPORATE culture; ECONOMIC history; INDUSTRIAL organization (Economic theory); LITERATURE; ORGANIZATIONAL learning; ORGANIZATIONAL sociology; STRATEGIC planning}, owner = {matthias}, pdf = {Dodgson_1993_OrganizationalLearning.pdf}, timestamp = {2006-05-31} } @INBOOK{Dougherty_1996_OrganizingForInnovation, author = {Deborah Dougherty}, title = {Organizing for innovation}, booktitle = {Handbook of Organization Studie}, publisher = {Beverly Hills: Sage}, editor = {S. Clegg, C. Hardy, and W. Nord}, year = {1996}, pages = {424-439}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-06-29} } @BOOK{DreyfusDreyfus_1986_MindOverMachine, author = {H. Dreyfus and S. Dreyfus}, title = {Mind Over Machine: The Power Of Human Intuition And Expertise In The Era Of The Computer}, publisher = {New York: Free Press}, year = {1986}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{DroegeHoobler_2003_EmployeeTurnoverandTacitKnowledgeDiffusion, author = {Scott B. Droege and Jenny M. Hoobler}, title = {Employee Turnover and Tacit Knowledge Diffusion: A Network Perspective}, journal = {Journal of Managerial Issues}, year = {2003}, volume = {15}, number = {1}, pages = {50-64}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Deals with a network perspective on employee turnover and tacit knowledge diffusion. Theoretical background on tacit knowledge, knowledge-based view of the firm, and employee turnover literature; Propositions in the context of a firm's social structure; Methodology and results.}, owner = {matthias}, pdf = {DroegeHoobler_2003_EmployeeTurnoverandTacitKnowledgeDiffusion.pdf}, review = {Contributions Employee turnover is costly to organizations since various costs are related to it: employee training, new employee searches, administrative paperwork, and less quantifiable, tacit knowledge loss Concepts from social network analysis to describe the network makeup of organizations and prescribe structural solutions to help ameliorate losses}, timestamp = {2006-07-02} } @BOOK{Dunne_1993_TheRoughGround, author = {J. Dunne}, title = {The rough ground: "Phronesis" and "Techne" in Modern Philosophy and in Artistotle}, publisher = {South Bend: University of Notre Dame Press}, year = {1993}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{DyckStarkeMischkeMauws_2005_LearningToBuildACar, author = {Bruno Dyck and Frederick A. Starke and Gary A. Mischke and Michael Mauws}, title = {Learning to Build a Car: An Empirical Investigation of Organizational Learning}, journal = {Journal of Management Studies}, year = {2005}, volume = {42}, pages = {387-416}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This study provides a longitudinal empirical examination of the basic elements of Nonaka's (1994) dynamic theory of organizational knowledge creation. First, the data illustrate the notion that knowledge creation in organizations proceeds through an intertwined four-phase process: (1) socialization (tacit knowledge amplification); (2) externalization (tacit knowledge is transformed into explicit knowledge); (3) combination (explicit knowledge amplification); and (4) internalization (explicit knowledge is transformed into tacit knowledge). Second, the study extends Nonaka's theory by comparing the relative amount of intra-organizational knowledge transfer occurring during periods of product redesign with the amount of knowledge transfer occurring during steady-state periods. The questionnaire data suggest that the overall level of knowledge transfer is higher during periods of product redesign than it is during the steady state, whereas the interview data indicate that there were more mentions of knowledge transfer during the steady state. Third, the data suggest that there may be benefit in adding tacit error correction as a fifth phase in the learning cycle. This phase is characterized by a dual emphasis on externalization and internalization. Implications of these findings are discussed.}, owner = {matthias}, pdf = {DyckStarkeMischkeMauws_2005_LearningToBuildACar.pdf}, timestamp = {2006-06-29} } @ARTICLE{Eraut_2000_NonFormalLearningAndTacitKnowledgeInProfessionalWork, author = {Michael Eraut}, title = {Non-formal learning and tacit knowledge in professional work}, journal = {British Journal of Educational Psychology}, year = {2000}, volume = {70}, pages = {113-136}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Background. This paper explores the conceptual and methodological prob- lems arising from several empirical investigations of professional education and learning in the workplace. Aims. 1. To clarify the multiple meanings accorded to terms such as ‘non- formal learning’, ‘implicit learning’ and ‘tacit knowledge’, their theoretical assumptions and the range of phenomena to which they refer. 2. To discuss their implications for professional practice. Method. A largely theoretical analysis of issues and phenomena arising from empirical investigations. Analysis.The author’s typology of non-formal learning distinguishes between implicit learning, reactive on-the-spot learning and deliberative learning. The signi cance of the last is commonly overemphasised. The problematic nature of tacit knowledge is discussed with respect to both detectingit and represent- ing it. Three types of tacit knowledge are discussed: tacit understanding of people and situations, routinised actions and the tacit rules that underpin intuitive decision-making. They come together when professional perform- ance involves sequences of routinised action punctuated by rapid intuitive decisions based on tacit understanding of the situation. Four types of process are involved – reading the situation, making decisions, overt activity and metacognition – and three modes of cognition – intuitive, analyticand deliber- ative. The balance between these modes depends on time, experience and complexity.Where rapid action dominates, periods of deliberation are needed to maintain critical control. Finally the role of both formal and informal social knowledge is discussed; and it is argued that situated learning often leads not to local conformity but to greater individual variation as people’s careers take them through a series of different contexts. This abstract necessarilysimplies a more complex analysis in the paper itself.}, owner = {matthias}, timestamp = {2006-06-29} } @BOOK{Flyvbjerg_2001_MakingSocialScienceMatter, author = {B. Flyvbjerg}, title = {Making Social Science Matter: Why Social Inquiry Fails And How It Can Succeed Again}, publisher = {Cambridge: Cambridge University Press}, year = {2001}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Fowers_2003_ReasonAndHumanFinitute, author = {Blaine J. Fowers}, title = {Reason And Human Finitute: In Praise Of Practical Wisdom}, journal = {American Behavioral Scientist}, year = {2003}, volume = {47}, number = {4}, pages = {415-426}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Phronesis, or practical wisdom, is central to virtue ethics because choosing the best course of action cannot be reduced to an algorithm. Phronesis is the capacity to make wise decisions regarding which virtues are called for in particular circumstances and the best way to enact those virtues. This article highlights three components of practical wisdom: moral perception, deliberation, and choice. Admirable actions are characterized by perceiving what is important, deliberating about how to address the central aspects of our circumstances, and choosing the most appropriate response. The article is concluded by discussing the centrality of phronesis in ethical, clinical, and scientific practice.}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{Gadamer_1975_TruthAndMethod, author = {H.G. Gadamer}, title = {Truth And Method}, editor = {G. Barden and J. Cumming}, publisher = {New York: Seabury Press}, year = {1975}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{Galbraith_1973_DesigningComplexOrganizations, author = {Jay R. Galbraith}, title = {Designing Complex Organizations}, publisher = {Addison-Wesley Longman Publishing Co}, year = {1973}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-30} } @BOOK{Gardner_1985_TheMindsNewScience, author = {H. Gardner}, title = {The Mind's New Science: A History Of The Cognitive Revolution}, publisher = {New York: Basic Books}, year = {1985}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{GhoshalMoran_1996_BadForPracticeACritiqueOfTransactionCostTheory, author = {C. Ghoshal and P. Moran}, title = {Bad for practice: A critique of transaction cost theory}, journal = {Academy of Management Review}, year = {1996}, volume = {21}, pages = {13-47}, workingstatusmatthias = {referenced in Grant 1996}, abstract = {Transaction cost economics (TCE), and more specifically the version of TCE that hers been developed by Oliver Williamson (1975, 1985, 1993b), has become an increasingly important anchor for the analysis of a wide range of strategic and organizational issues of considerable importance to firms. As argued by some of its key proponents. the theory aims not only to explain but also to influence practice (Masten, 1993). In this article. we argue that prescriptions drawn from this theory are likely to be not only wrong but also dangerous for corporate managers because of the assumptions and logic on which it is grounded. Organizations are not mere substitutes for structuring efficient transactions when markets fail: they possess unique advantages for governing certain kinds of economic activities through a logic that is very different from that of a market. TCE is ''bad for practice'' because it fails to recognize this difference. We identify some of the sources of the ''organizational advantage'' and argue for the need to build a very different theory. more attuned to the realities of what Simon (1991) has called our ''organizational economy.''}, comment = {referenced in Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm concerning existence of the firm and the unique advantages of firms compared to the logic of the market}, keywords = {ECONOMIC-ORGANIZATION; INTRINSIC MOTIVATION; VERTICAL INTEGRATION; INCENTIVE CONTRACTS; JOINT-VENTURES; UNITED-STATES; ATTITUDES; STRATEGIES; GOVERNANCE; BEHAVIOR}, owner = {matthias}, pdf = {GhoshalMoran_1996_BadForPracticeACritiqueOfTransactionCostTheory.pdf}, timestamp = {2006-03-20} } @ARTICLE{GirouxTaylor_2002_TheJustificationOfKnowledge, author = {Helene Giroux and James R. Taylor}, title = {The Justification of Knowledge: Tracking the Translations of Quality}, journal = {Management Learning}, year = {2002}, volume = {33}, pages = {497-517}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Current theories of organizational learning that emphasize knowledge creation and transformation assume, but fail to problematize, the justification of belief in new knowledge, although they admit it is an essential enabling condition for the dissemination and integration of innovative ideas and practices into organizational practice. The present article aims to correct this imbalance by (1) developing a theoretical framework for the study of organizational justification of belief, and (2) reporting on an empirical study of the processes by which quality management progressively became accepted as a solution to the economic problems encountered by enterprise during the decade of the 1980s. Grounded in a constructivist view of knowledge, we demonstrate that what Nonaka and Takeuchi refer to as a managerial intention is in fact the product of a process of learning, involving the play of both external and internal influences, channeled through the continuing association and disassociation of interests that reflect the communities of practice and discourse that are typical of every complex organization. Justification of belief is thus both a social and a rhetorical accomplishment, whose outcome is a priori unpredictable.}, owner = {matthias}, timestamp = {2006-06-30} } @BOOK{Goldman_1986_EpistemologyAndCognition, author = {AI Goldman}, title = {Epistemology and Cognition}, publisher = {Harvard University Press Cambridge, Mass}, year = {1986}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @ARTICLE{GoodallRoberts_2003_RepairingManagerialKnowledgeAbilityOverDistance, author = {K Goodall and J Roberts}, title = {Repairing managerial knowledge-ability over distance}, journal = {Organization Studies}, year = {2003}, volume = {24}, pages = {1153-1175}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Despite a growing acknowledgement in the literature of the 'socially embedded' character of organizational knowledge, in this article we argue that conceptualizations of knowledge management have remained aloof from the agency that they seek to inform, particularly in relation to managing within physically dispersed organizations. We seek, therefore, to explore the essential link between knowledge and action ('knowledge-ability') through an empirical investigation of the organizational conditions and managerial labour needed to preserve knowledge-ability within a transnational. In order to achieve this, we compare the experiences and practices of three managers located in China, Columbia and Australia as they seek both to communicate knowledge of their local context to the remote centre in order to influence policy and gather knowledge of what is happening remotely in order to coordinate their local action with shifts in corporate thinking. A model of the resources needed in order to limit and repair the damage of distance is generated using this qualitative data. We argue that the labour of repairing knowledge-ability should be understood as an essential aspect of the workings of power relations within the transnational, and involves an intensification of self-disciplinary practices within network forms of organizing.}, owner = {matthias}, timestamp = {2006-06-30} } @ARTICLE{GottschalkKhandelwal_2002_InterOrganizationalKnowledgeManagement, author = {Petter Gottschalk and Vijay K. Khandelwal}, title = {Inter-organizational knowledge management: A comparison of law firms in Norway and Australia}, journal = {Journal of Computer Information Systems, Special Issue}, year = {2002}, volume = {42}, pages = {50-58}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Law firms represent an industry that seems very well suited to knowledge management investigation. Law firms are knowledge intensive, and the use of advanced technology may well transform these organizations in the future. This paper reports results from a survey of Norwegian law firms on the use of information technology to support inter-organizational knowledge management. Two predictors of IT support were significant: firm cooperation and knowledge cooperation. Interorganizational trust was not a significant predictor. An identical survey was conducted in Australia where knowledge cooperation turned out to be the only significant predictor of IT support. Both in Norway and Australia, mainly software and systems such as word processing, electronic mail and legal databases were used. Australian law firms seem to use IT to a larger extent than Norwegian law firms, especially electronic mail, presentations, other law firms' web pages on the Internet, library system, law firm's own Intranet, document systems, and other law firms' web pages on extranets.}, owner = {matthias}, pdf = {GottschalkKhandelwal_2002_InterOrganizationalKnowledgeManagement.pdf}, timestamp = {2006-07-02} } @ARTICLE{GrandVonKroghLeonardSwap_2004_ResourceAllocationBeyondFirmBoundaries, author = {Simon Grand and Georg von Krogh, Dorothy Leonard and Walter Swap}, title = {Resource Allocation Beyond Firm Boundaries: A Multi-Level Model for Open Source Innovation}, journal = {Long Range Planning}, year = {2004}, volume = {37}, pages = {591-610}, workingstatusmatthias = {referenced by von Hippel and von Krogh 2006}, abstract = {Successful technological innovation depends upon marshalling sufficient knowledge resources to support continuous discovery, knowledge creation and technical de- velopment. Current perspectives emphasize innovation occurring either within firm boundaries or in the public arena. Open Source [OS] software development represents a third mode, where privately funded efforts contribute to the creation of a public good, which may presage future models of innovation. The authors develop a four-level management model of increasing private resource allocation based on a detailed discussion of how and why software and IT firms engage in OS development where, paradoxically, increased ‘public’ investment can lead to greater ‘private’ benefits. But each level implies greater outlay of private resources and increased dependency upon publicly available knowledge assets, so managers will need to select their firm’s appropriate level of engagement carefully. Successful development of such knowledge entails understanding the nature of OS innovation and the distinction between freely available explicit knowledge and firms’ privately retained tacit knowledge, participating in the dynamic cumulative process of gift exchange inherent in acceptance as a relevant player in an OS community, and optimising firm-specific engagement over the four levels of investment and involvement to establish the conditions for knowledge creation and appropriation.}, comment = {referenced by vonHippelvonKrogh_2006_ThePromiseOfResearchOnOpenSourceSoftware concerning "They developed a framework of increasing resource allocation to open source software development, and showed that, paradoxically, increased "public" investment can lead to great "private" benefits for the open source-oriented firms."}, owner = {matthias}, pdf = {GrandVonKroghLeonardSwap_2004_ResourceAllocationBeyondFirmBoundaries.pdf}, timestamp = {2006-04-04} } @INBOOK{Grant_2001_KnowledgeAndOrganization, author = {Robert M. Grant}, title = {Knowledge And Organization}, booktitle = {Managing Industrial Knowledge: Creation, transfer, and utilization}, publisher = {London: Sage}, editor = {I. Nonaka and D. Teece}, year = {2001}, pages = {145-169}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm, author = {Robert M. Grant}, title = {Toward a Knowledge-based Theory of the Firm}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {109-122}, workingstatusmatthias = {cited in research plan; finished reading 2006-03-20 (Magglingen)}, abstract = {Given assumptions about the characteristics of knowledge and the knowledge requirements of production, the firm is conceptualized as an institution for integrating knowledge. The primary contribution of the paper is in exploring the coordination mechanisms through which firms integrate the specialist knowledge of their members. In contrast to earlier literature, knowledge is viewed as residing within the individual, and the primary role of the organization is knowledge application rather than knowledge creation. The resulting theory has implications for the basis of organizational capability, the principles of organization design (in particular the analysis of hierarchy and the distribution of decision-making authority), and the determinants of the horizontal and vertical boundaries of the firm. More generally, the knowledge-based approach sheds new light upon current organizational innovations and trends and has far-reaching implications for management practice.}, keywords = {knowledge; theory of the firm; coordination; INNOVATION; ROUTINES; COSTS}, owner = {matthias}, pdf = {Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm.pdf}, review = {

Introduction

- Economic vs. organizational vs. strategic management theory of the firm - There exist different theories of the firm (differential risk preferences, transaction cost theory, behavioral theory of the firm, evolutionary theory of the firm, resource based view, knowledge based view) - Knowledge based view: related to the resource based view

Issues of the knowledge based view

- Strategic management: strategic choice and competitive advantage - Nature of coordination within the firm - Organizational structure - The role of management, the allocation of decision-making rights - Determinants of firm boundaries - Theory of innovation

"What is knowledge?"

Characteristics of knowledge with critical implications for management: 1. Transferability -> Explicit knowledge vs. tacit knowledge 2. Capacity for aggregation -> Knowledge transfer: absorptive capacity of the recipient ->important for location of the decision-making authority within the firm 3. Appropriability -> Knowledge is generally inappropriable by means of market transactions; All tacit knowledge is stored within individuals 4. Specialization in knowledge acquisition -> Bounded rationality; Individuals specialize in particular areas of knowledge 5. Knowledge requirements of production -> Critical input in production and primary source of value is knowledge

The existence of the firm

- Reason why firms exist: Create conditions under which multiple indiduals can integrate their specialist knowhow - Two approaches of Grant: 1. Knowledge creation is an individual activits, not an organizational one; 2. Firms apply knowledge, don't produce it (vs. Spender 1992) - Organizations learn in two ways: 1. by learning of its members; 2. by ingesting new members who posses new knowledge to the organization - "Firms exist because they are able to avoid the costs associated with market transactions." #QUOTE#

Coordination within the firm

- "Without benefits from specialization there is no need for organizations comprising multiple individuals." #QUOTE# - Efficient production is archieved when knowledge is integrated without the transfer of knowledge: "If Grant and Spender wish to write a joint paper together, efficiency is maximized not by Grant learning everything that Spender knows (and vice versa), but by establishing a mode of interaction such that Grant's knowledge of economics is integrated with Spender's knowledge of philosophy, psychology and technology, while minimizing the time spent transferring knowledge between them." #QUOTE# - Four modes of coordination depending on the type of interdependence (rules, plans, mutual adjustment, group coordination) - Four mechanisms for integrating specialized knowledge: 1. Rules and directives -> become explicit knowledge 2. Sequencing of production steps -> adding step by step specialist knowhow 3. Routines -> no written procedures and rules, but complex patterns of interaction are accomplished, high level of simultaneity and varied sequences of interaction are possible -> tacit knowledge 4. Group problem solving and decision making -> used for personal and communication-intensive forms of integration - Efficiency in knowledge integration (=knowledge application) is accomplished through minimization of communication and learning - Conclusions: Maximize rules for standardized problems, apply group problem solving for special tasks

The role of common knowledge

- Definition: the intersection of the individual knowledge sets of each member of the firm - Similar to redundancy: redundantly available knowledge loosely couples individuals with each other and provides a self-control mechanism - Different types of common knowledge: 1. Language -> for integration through rules and directives and group problem solving and decision making 2. Other forms of symbolic communication -> letters, numbers, familiarity with the same computer software 3. Commonality of specialized knowledge -> difficulty: some, but not all specialized knowledge must be shared. #PARADOX# 4. Shared meaning -> conversion of tacit into explicit knowledge (that is always a loss) with vehicles like metaphors and stories 5. Recognition of individual knowledge -> "... effective knowledge integration also requires that each individual is aware of everyone else's knowledge repetoire." #QUOTE#

Organizational capability

- Linkage between organizational capability and competitive advantage - Efficiency of knowledge integration increases the higher the level of common knowledge -> job rotation - Trade-off between common knowledge and specialist skills #DILEMMA# - Competitive advantage through inimitability of capabilites

Organizational structure: Implications for hierarchy

- Two dimensions of organizational problem: coordination and cooperation -> solved both by hierarchy - Limitations of hierarchy because tacit knowledge can only be exercised by those who possess it and cannot be transferred upwards to managers - Knowledge intergration in hierarchy is only possible by one integration mechanism: rules and directives -> vehicles for exercise of authority - Different role of rules and directives in knowledge-based firms: source is specialist expertise which is distributed throughout the organization - Difficulty: "higher-level decisions" are dependent upon immobile "lower-level knowledge" -> hierarchy lowers the quality of higher-level decisions - "If production requires many types of knowledge, if that knowledge is resident in many individuals, and if integration mechanisms can involve only relatively small numbers of individuals - what organizational structures are possible?" #DILEMMA# - Responses are 1. Team-based structures -> critical knowledge is located among specialists so Total Quality Management accesses knowledge located at low organizational levels 2. Cross-functional coordination -> knowledge integration requires the direct participation of specialists, away from sequential processes, towards high-level cross-functional integration, fluid membership and multiple memberships in teams

Organizational structure: Distribution of decision-making authority in the firm

- Traditional view of decision-making: management by delegation -> agency theory - Two issues of the knowledge-based view: 1. Ownership of knowledge vs. decision rights -> firm has only partial access to employee knowledge assets 2. Co-location of decision making -> decentralization when tacit knowledge is involved, centralization when statistical/quantifyable knowledge is used (e.g. financial risk management) - "The quality of decisions depends upon their being based upon relecant knowledge." #QUOTE#

Boundaries of the firm

- Vertical boundaries: integration when production stages are dependent, seperate firms when stages are independent - Horizontal boundaries: Single-product firms because of specialization benefits, multi-product because of economies of scope #PARADOX# -> Answer: congruence of knowledge and product domain, creation of input-output matrix with knowledge inputs and product outputs

Conclusion

- Knowledge-based view challenges theoretical foundations of shareholder value approach -> primary source of the firm is knowledge, knowledge is owned by individuals and only those can exercise it - Knowledge transfer and its coordination is, next to the incompatibility of individual goals, a major challenge in the organization problem.}, timestamp = {2006-03-20} } @ARTICLE{GuptaGovindarajan_2000_KnowledgeManagementsSocialDimension, author = {Anil K. Gupta and Vijay Govindarajan}, title = {Knowledge management's social dimension: Lessons from Nucor Steel}, journal = {Sloan Management Review}, year = {2000}, volume = {42}, pages = {71}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {To sustain competitive advantage, a company must give people incentives to transfer their knowledge. A look at the innovative steel company Nucor and others suggests how to build a knowledge-sharing environment.}, owner = {matthias}, pdf = {GuptaGovindarajan_2000_KnowledgeManagementsSocialDimension.pdf}, timestamp = {2006-07-05} } @BOOK{Habermas_1991_OnTheLogicOfTheSocialSciences, author = {J. Habermas}, title = {On The Logic Of The Social Sciences}, publisher = {Cambridge, MA: MIT Press}, year = {1991}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Halverson_2004_AccessingDocumentingAndCommunicatingPracticalWisdom, author = {R. Halverson}, title = {Accessing, Documenting, And Communicating Practical Wisdom: The Phronesis Of School Leadership Practice}, journal = {American Journal of Education}, year = {2004}, volume = {111}, pages = {90-121}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @PHDTHESIS{Halverson_2002_RepresentingPhronesis, author = {R. Halverson}, title = {Representing Phronesis: Supporting Instructional Leadership Practice In Schools}, school = {Northwestern University}, year = {2002}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Hedlund_1994_AModelOfKnowledgeManagementAndTheNFormCorporation, author = {Gunnar Hedlund}, title = {A Model of Knowledge Management and the N-Form Corporation}, journal = {Strategic Management Journal, Special Issue: Strategy: Search for New Paradigms}, year = {1994}, volume = {15}, pages = {73-90}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {A model of knowledge management is developed. It builds on the interplay between articulated and tacit knowledge at four different levels: the individual, the small group, the organization, and the interorganizational domain. The model is applied on differences between Western and Japanese patterns of knowledge management. These are related to organizational characteristics, such as employment systems, career patterns, and organization structure. Effective knowledge management is argued to require departures from the logic of hierarchical organization and the M-form structure. The alternative N-form is characterized and suggested as more appropriate. It entails combination of knowledge rather than its division, which is the basic principle in the M-form. Other attributes of the N-form are: temporary constellations of people, the importance of personnel at 'lower levels', lateral communication, a catalytic and architectural role for top management, strategies aimed at focusing and economies of depth, and heterarchical structures.}, owner = {matthias}, pdf = {Hedlund_1994_AModelOfKnowledgeManagementAndTheNFormCorporation.pdf}, review = {Contributions - An adapted model of knowledge categories and transformation processes illustrating different types of knowledge - Comparison of the M-form (multidivisional) versus the N-form (novelty) corporation - Virtues and limitations of the N-form organizational model for effective knowledge management}, timestamp = {2006-05-31} } @ARTICLE{Hedlund_1986_TheHypermodernMNC, author = {Gunnar Hedlund}, title = {The hypermodern MNC - A heterarchy?}, journal = {Human Resources Management}, year = {1986}, volume = {25}, number = {1}, pages = {9-36}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {Hedlund_1986_TheHypermodernMNC.pdf}, timestamp = {2006-07-11} } @INBOOK{HedlundNonaka_1993_ModelsOfKnowledgeManagementInTheWestAndJapan, author = {Gunnar Hedlund and Ikujiro Nonaka}, title = {Models of Knowledge Management in the West and Japan}, booktitle = {Implementing Strategic Processes: Change, learning, and co-operation}, publisher = {Oxford: Blackwell}, editor = {P. Lorange and B. Chakravarthy and J. Roos and Van de Ven, A.}, year = {1993}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Hedlund and Nonaka present a framework for discussing knowledge management that extends the work of Galbraith, Arrow, Simon, and others in the field of management and organizational theory. They point out that creating and exploiting knowledge within an organization revolves around the interaction of tacit and explicit knowledge and the "transfer and transformation of knowledge between individuals, organizational units, and the surrounding environment." They provide a conceptual framework that looks at different aspects of knowledge management and demonstrate its use in a model that contrasts U.S. and Japanese practices of managing knowledge. Hedlund and Nonaka argue that the characteristics of knowledge management have serious implications for the types of activities (including innovations and strategies) in which a firm or organization is likely to succeed. They reinforce the important idea that not only the success but also the very survival of organizations will depend, in large part, on how well they create, transfer, and exploit their knowledge resources.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{HildrethKimble_2002_TheDualityOfKnowledge, author = {Paul M. Hildreth and Chris Kimble}, title = {The Duality Of Knowledge}, journal = {Information Research, Vol. 8 No. 1, October}, year = {2002}, volume = {8}, number = {1}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored-an approach more deserving of the label Information Management. Recently there has been recognition that some knowledge cannot be quantified and cannot be captured, codified or stored. However, the predominant approach to the management of this knowledge remains to try to convert it to a form that can be handled using the 'traditional' approach. In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents. We will argue that KM is essentially about people and the earlier technology driven approaches, which failed to consider this, were bound to be limited in their success. One possible way forward is offered by Communities of Practice, which provide an environment for people to develop knowledge through interaction with others in an environment where knowledge is created nurtured and sustained.}, owner = {matthias}, pdf = {HildrethKimble_2002_TheDualityOfKnowledge.pdf}, timestamp = {2006-07-12} } @BOOK{vonHippel_2005_DemocratizingInnovation, author = {Eric von Hippel}, title = {Democratizing Innovation}, publisher = {MIT Press}, year = {2005}, workingstatusmatthias = {started reading 2006-06-15}, owner = {matthias}, pdf = {vonHippel_2005_DemocratizingInnovation.pdf}, review = {CITATIONS "Nonetheless, it ins now very clear that individual users and user firms - and sometimes manufacturers - often freely revel detailed information about their innovation." (p. 9) Examples of free knowledge in other industries and research projects: "However, free revealing of product innovations has a history that began long before the advent of open source software. Allen, in his 1983 study of the eighteenth-century iron industry, was probably the first to consider the phenomon systematically. Later, Nuvolari (2004) discussed free revealing in the early history of mine pumping engines. Contemporary free revealing by users has been documented by von Hippel and Finkelstein (1979) for med- ical equipment, by Lim (2000) for semiconductor process equipment, by Morrison, Roberts, and von Hippel (2000) for library information systems, and by Franke and Shah (2003) for sporting equipment. Henkel (2003) has documented free revealing among manufacturers in the case of embedded Linux software." (p. 10) Why do firms open up knowledge? "Innovators often freely reveal because it is often the best or the only prac- tical option available to them. Hiding an innovation as a trade secret is unlikely to be successful for long: too many generally know similar things, and some holders of the “secret” information stand to lose little or nothing by freely revealing what they know. Studies find that innovators in many fields view patents as having only limited value. Copyright protection and copyright licensing are applicable only to “writings,” such as books, graphic images, and computer software. Active efforts by innovators to freely reveal—as opposed to sullen accept- ance—are explicable because free revealing can provide innovators with sig- nificant private benefits as well as losses or risks of loss. Users who freely reveal what they have done often find that others then improve or suggest improvements to the innovation, to mutual benefit (Raymond 1999). Freely revealing users also may benefit from enhancement of reputation, from positive network effects due to increased diffusion of their innovation, and from other factors. Being the first to freely reveal a particular innovation can also enhance the benefits received, and so there can actually be a rush to reveal, much as scientists rush to publish in order to gain the benefits associated with being the first to have made a particular advancement." (p. 10) Definition of a public good: "freely revealed innovation" -> which is produced in a collective action (p. 11) Public policy making: "They found that, relative to a world in which only manu- facturers innovate, social welfare is very probably increased by the presence of innovations freely revealed by users. This finding implies that policy making should support user innovation, or at least should ensure that leg- islation and regulations do not favor manufacturers at the expense of user- innovators."}, timestamp = {2006-06-15} } @ARTICLE{vonHippelvonKrogh_2006_FreeRevealingAndThePrivateCollectiveModelForInnovationIncentives, author = {Eric von Hippel and Georg von Krogh}, title = {Free revealing and the private-collective model for innovation incentives}, journal = {R\&D Management}, year = {2006}, volume = {36}, number = {3}, pages = {295-306}, workingstatusmatthias = {started reading 2006-06-15}, abstract = {A central tenant of open innovation is free revealing of the detailed workings of novel products and services, so that others may use them, learn from them, and perhaps improve them as well. We explain that innovators frequently do freely reveal proprietary information and knowledge regarding both information-based products and physical products they have developed. We explain why free revealing can make good economic sense for innovators and for society as well. The article develops the case for free revealing in terms of a private collective model of innovation incentives.}, owner = {matthias}, pdf = {vonHippelvonKrogh_2006_FreeRevealingAndThePrivateCollectiveModelForInnovationIncentives.pdf}, timestamp = {2006-07-10} } @ARTICLE{vonHippelVonKrogh_2003_OpenSourceSoftwareAndThePrivateCollectiveInnovationModelIssuesForOrganizationScience, author = {Eric von Hippel and Georg von Krogh}, title = {Open Source Software and the" Private-Collective" Innovation Model: Issues for Organization Science}, journal = {Organization Science}, year = {2003}, volume = {14}, pages = {209-223}, workingstatusmatthias = {finished reading}, comment = {read for licenciate about Open Source Community Building}, owner = {matthias}, pdf = {vonHippelVonKrogh_2003_OpenSourceSoftwareAndThePrivateCollectiveInnovationModelIssuesForOrganizationScience.pdf}, timestamp = {2006-04-03} } @ARTICLE{Hislop_2002_MissionImpossible, author = {Donald Hislop}, title = {Mission impossible? Communicating and sharing knowledge via information technology}, journal = {Journal of Information Technology}, year = {2002}, volume = {17}, number = {3}, pages = {165-177}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper critiques the perspective that information technology can play a central role in knowledge-sharing processes. Fundamentally, it suggests that the nature of knowledge itself makes it extremely difficult and that quite specific conditions are required for information technology-based knowledge sharing to occur successfully. The paper proceeds by criticizing the objectivist philosophy of knowledge, which typically underpins the literature advocating information technology-based knowledge management. The centre point of this critique involves questioning one of the foundational assumptions of the objectivist perspective, namely the dichotomy made between tacit and explicit knowledge. Instead, a 'practice'-based philosophy of knowledge is proposed that suggests that all knowledge has both tacit and explicit components, is to some extent embodied in human brains and bodies and is embedded in organizational routines, practices and contexts. These characteristics therefore suggest that the role of information technology systems in the sharing of knowledge is likely to be somewhat limited.}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{HoeglSchulze_2005_HowToSupportKnowledgeCreationInNewProductDevelopment, author = {Martin Hoegl and Anja Schulze}, title = {How to support knowledge creation in new product development: An investigation of knowledge management methods}, journal = {European Management Journal}, year = {2005}, volume = {23}, pages = {263-273}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge management methods need to be selected depending on the purpose for which knowledge is ‘being managed’. In this article, purpose is considered in terms of encouraging knowledge creation in new product development (NPD) projects. Given that companies have started to deploy a number of knowledge management methods in support of NPD efforts, the central aim of this research is to investigate how ten such methods support knowledge creation during the development of new products. We provide evidence from a survey of 356 responses of members of 94 NPD projects on the utilization of (and satisfaction with) 14 knowledge management methods. The 10 highest rated knowledge management methods (in terms of satisfaction) are discussed in more detail, explaining how they operate to support knowledge creation in NPD projects, and illustrated with examples from companies such as ABB, Siemens, BP Amoco, Volkswagen, IBM, HP, and others. Moreover, we highlight ways to evaluate the contribution of such knowledge management methods.}, owner = {matthias}, pdf = {HoeglSchulze_2005_HowToSupportKnowledgeCreationInNewProductDevelopment.pdf}, timestamp = {2006-06-29} } @ARTICLE{Howells_1996_TacitKnowledgeInnovationAndTechnologyTransfer, author = {Jeremy Howells}, title = {Tacit Knowledge, Innovation and Technology Transfer}, journal = {Technology Analysis \& Strategic Management}, year = {1996}, volume = {8}, pages = {91-106}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Until recently, the concept of tacit knowledge has been neglected by academics and managers alike, but this has now changed as tacit know-how has become recognized as playing a key role in firm growth and economic competitiveness. Tacit knowledge forms an important element in a firm's knowledge base and has a central role in organization learning. This paper analyzes what is meant by tacit knowledge and outlines its main parameters and traits. The analysis stresses the need to view tacit knowledge in a dynamic setting, and that tacit knowledge can be acquired and transferred on a variety of levels: individual group, firm and inter-firm basis. The paper then explores the policy implications of technology transfer initiatives which seek to shift tacit know-how between firms and analyzes the ways that this can be achieved.}, owner = {matthias}, pdf = {Howells_1996_TacitKnowledgeInnovationAndTechnologyTransfer.pdf}, review = {"There are some elements of tacit knowledge that are highly proprietary and core to a firm's strategic competence that would make sharing, particularly in a horizontal network, highly unlikely." citing J.S. Metcalfe, & M. Boden "Evolutionary Epistemology and the Nature of Technology Strategy" in: R. Coombs, P. Saviotti & V. Walsh (Eds), Technological Change and Firm Strategies: Economic and Sociological Perspectives (London, Academic Press, 1992), p. 58

Contributions

- Attributes and general framework of tacit knowledge and its acquisition and transfer - Differentiation of four organizational levels at which tacit know-how flows can occur and in what distinct forms - Accumulating tacit knowledge to build up "competitive stock of knowledge"}, timestamp = {2006-06-01} } @ARTICLE{JanzPrasarnphanich_2003_UnderstandingTheAntecedentsOfEffectiveKnowledgeManagement, author = {Brian D. Janz and Pattarawan Prasarnphanich}, title = {Understanding the Antecedents of Effective Knowledge Management: The Importance of a Knowledge-Centered Culture}, journal = {Decision Sciences}, year = {2003}, volume = {34}, pages = {351 -384}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Within the context of knowledge management, little research has been conducted that identifies the antecedents of a knowledge-centered culture—those organizational qualities that encourage knowledge creation and dissemination. In this study, the existing literature on organizational climate, job characteristics, and organizational learning (in the form of cooperative learning theory) are linked with the current thinking and research findings related to knowledge management to develop a theoretical model explaining the relationships among organizational climate, the level of cooperative learning that takes place between knowledge workers, and the resulting level of knowledge created and disseminated as measured by team performance and individual satisfaction levels. The study goes on to empirically test the proposed research model by investigating the climate of organizations, and seeks to understand the linkage between a set of organizational and individual characteristics and knowledge-related activities found in cooperative learning groups and the resulting work outcomes. The hypothesized research model is tested using LISREL with data collected from 203 information systems (IS) professionals engaged in systems development activities. The paper concludes with a discussion of the implications the results have for future research and managerial practice.}, owner = {matthias}, pdf = {JanzPrasarnphanich_2003_UnderstandingTheAntecedentsOfEffectiveKnowledgeManagement.pdf}, timestamp = {2006-06-29} } @ARTICLE{JensenMeckling_1976_TheoryOfTheFirmManagerialBehaviorAgencyCostsAndOwnershipStructure, author = {Michael C. Jensen and William H. Meckling}, title = {Theory of the firm: Managerial behavior, agency costs and ownership structure}, journal = {Journal of Financial Economics}, year = {1976}, volume = {3}, pages = {305-360}, workingstatusmatthias = {referenced by Grant 1996}, abstract = {This paper integrates elements from the theory of agency, the theory of property rights and the theory of finance to develop a theory of the ownership structure of the firm. We define the concept of agency costs, show its relationship to the ‘separation and control’ issue, investigate the nature of the agency costs generated by the existence of debt and outside equity, demonstrate who bears these costs and why, and investigate the Pareto optimality of their existence. We also provide a new definition of the firm, and show how our analysis of the factors influencing the creation and issuance of debt and equity claims is a special case of the supply side of the completeness of markets problem. "The directors of such [joint-stock] companies, however, being the managers rather of other people's money than of their own, it cannot well be expected, that they should watch over it with the same anxious vigilance with which the partners in a private copartnery frequently watch over their own. Like the stewards of a rich man, they are apt to consider attention to small matters as not for their master's honour, and very easily give themselves a dispensation from having it. Negligence and profusion, therefore, must always prevail, more or less, in the management of the affairs of such a company." Adam Smith, The Wealth of Nations, 1776, Cannan Edition (Modern Library, New York, 1937) p. 700.}, comment = {referenced by Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm concerning Agency Theory}, owner = {matthias}, pdf = {JensenMeckling_1976_TheoryOfTheFirmManagerialBehaviorAgencyCostsAndOwnershipStructure.pdf}, timestamp = {2006-03-20} } @ARTICLE{JohnsonJohnston_2004_OrganisationalKnowledgeCreatingProcesses, author = {William H.A. Johnson and David A. Johnston}, title = {Organisational knowledge creating processes and the performance of university-industry collaborative R\&D projects}, journal = {International Journal of Technology Management}, year = {2004}, volume = {27}, pages = {93-114}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper describes one of the first empirical explorations into organisational knowledge creation theory as first elucidated by Nonaka and Takeuchi [1]. We extend the theory and examine it in the inter-organisational context of University-Industry (U-I) collaborative R&D Projects. More specifically, the relationship between enabling conditions and knowledge conversion processes as well as the effects of these processes on the achievement of technological objectives are studied using a sample of 25 U-I collaborative R&D projects into advanced technology. Quantitative and qualitative evidence supports the theory that some enabling conditions are significant for knowledge conversion processes. Furthermore, the presence of the aggregate knowledge processes is positively associated with the achievement of Successful technological objectives. The theoretical and practical implications of these findings are discussed.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{Kilduff_1993_DeconstructingOrganizations, author = {Martin Kilduff}, title = {Deconstructing Organizations}, journal = {The Academy of Management Review}, year = {1993}, volume = {18}, pages = {13-31}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This reading of March and Simon's (1958) Organizations illustrates the deconstructive approach to foundational texts. The article deconstructs the positivist agenda formulated in Organizations to show that the text (a) replicates the moves of predecessors it condemns and (b) asserts an ideology of programming that justifies the inevitability of fractionated work. Deconstruction is used not to prevent science, but to open debate to complexities and issues that have been ignored or suppressed.}, owner = {matthias}, pdf = {Kilduff_1993_DeconstructingOrganizations.pdf}, timestamp = {2006-05-31} } @ARTICLE{KogutZander_1992_KnowledgeOfTheFirmCombinativeCapabilitiesAndTheReplicationOfTechnology, author = {Bruce Kogut and Udo Zander}, title = {Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology}, journal = {Organization Science}, year = {1992}, volume = {3}, pages = {383-397}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, abstract = {Focuses on a study that argued on the importance of sharing and transfer of the knowledge of individuals and groups within an organization. Discussion on the concept of information and know-how; Role of the inertness of knowledge on the effectiveness of organizations; Transformation of personal to social knowledge; Analysis on the paradox of replication. How should we understand why firms exist? A prevailing view has been that they serve to keep in check the transaction costs arising from the self-interested motivations of individuals. We develop in this article the argument that what firms do better than markets is the sharing and transfer of the knowledge of individuals and groups within an organization. This knowledge consists of information (e,g.. who knows what) and of know-how (e.g,, how to organize a research team). What is central to our argument is that knowledge is held by individuals, but is also expressed in regularities by which members cooperate in a social community (i.e.. group, organization, or network). If knowledge is only held at the individual level, then firms could change simply by employee turnover. Because we know that hiring new workers is not equivalent to changing the skills of a firm, an analysis of what firms can do must understand knowledge as embedded in the organizing principles by which people cooperate within organizations. Based on this discussion, a paradox is identified: efforts by a firm to grow by the replication of its technology enhances the potential for imitation. By considering how firms can deter imitation by innovation, we develop a more dynamic view of how firms create new knowledge. We build up this dynamic perspective by suggesting that firms learn new skills by recombining their current capabilities. Because new ways of cooperating cannot be easily acquired, growth occurs by building on the social relationships that currently exist in a firm. What a firm has done before tends to predict what it ean do in the future. In this sense, the cumulative knowledge of the firm provides options to expand in new but uncertain markets in the future. We discuss at length the example of the make/buy decision and propose several testable hypotheses regarding the boundaries of the firm, without appealing to the notion of "opportunism."}, owner = {matthias}, pdf = {KogutZander_1992_KnowledgeOfTheFirmCombinativeCapabilitiesAndTheReplicationOfTechnology.pdf}, review = {Contributions - Concept of combinative capability: recombination of knowledge by internal and external learning - Elaborate demarcation of information and know-how as distinct forms of knowledge - The paradox of replicating knowledge while ensuring competitive advantage through inimitability - Implications on the make-or-buy question, providing advice for the decision}, timestamp = {2006-05-24} } @ARTICLE{vonKrogh_2002_TheCommunalResourceAndInformationSystems, author = {Georg von Krogh}, title = {The Communal Resource And Information Systems}, journal = {The Journal Of Strategic Information Systems}, year = {2002}, volume = {11}, pages = {85 -107}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, abstract = {This paper discusses the problem of knowledge sharing in organizations and proposes a concept ‘communal resource’ to overcome this problem. Communal resources rely on opportunities for knowledge sharing and social norms. Implications for information systems are discussed.}, keywords = {Knowledge management; Knowledge sharing; Community; Social norms; Information systems}, owner = {matthias}, pdf = {vonKrogh_2002_TheCommunalResourceAndInformationSystems.pdf}, timestamp = {2006-05-24} } @ARTICLE{vonKrogh_1998_CareInKnowledgeCreation, author = {Georg von Krogh}, title = {Care in Knowledge Creation}, journal = {California Management Review}, year = {1998}, volume = {40}, pages = {133-154}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge creation is the key source of innovation in any company. However, it is a fragile process fraught with uncertainty and conflict of interest. The effective creation of new knowledge (especially tacit social knowledge) hinges on strong caring among organization members. Managers have several means to facilitate taring relations, including new incentive systems, mentoring programs, care as an articulated value, project debriefings, and training programs in care-based behavior. The rapid creation and diffusion of knowledge within and between companies has become a top priority issue on managers' agenda. There are currently two major views on the nature of knowledge: the 'cognitivist perspective' and the 'constructionist perspective.' Effective knowledge creation puts particular demands on the way people relate to each other in a company. The case of Unilever serves to illustrate the role of care in knowledge creation and the ways managers can cultivate care. The key challenge for researchers will be for managers to find further enabling conditions for fragile processes of knowledge creation. Another challenge will be to develop a research design for testing the impact of care on knowledge creation.}, owner = {matthias}, pdf = {vonKrogh_1998_CareInKnowledgeCreation.pdf}, timestamp = {2006-06-29} } @ARTICLE{vonKroghVonHippel_2006_ThePromiseOfResearchOnOpenSourceSoftware, author = {Georg von Krogh and Eric von Hippel}, title = {The Promise of Research on Open Source SoftwareThe Promise of Research on Open Source Software}, journal = {Management Science, Special Issue on open source software}, year = {2006}, volume = {52}, pages = {975-983}, workingstatusmatthias = {finished reading}, abstract = {Breaking with many established assumptions about how innovation ought to work, open source software projects offer eye-opening examples of novel innovation practices for students and practitioners in many fields. In this article we briefly review existing research on the open source phenomenon and discuss the utility of open source software research findings for many other fields. We categorize the research into three areas; Motivations of open source software contributors; Governance, organization, and the process of innovation in open source software projects; and competitive dynamics enforced by open source software. We introduce the articles in the special issue of Management Science on Open Source Software, and show how each contributes insights to one or more of these areas.}, comment = {I had to check the reference list and format the table}, owner = {matthias}, pdf = {vonKroghVonHippel_2006_ThePromiseOfResearchOnOpenSourceSoftware.pdf}, timestamp = {2006-04-19} } @BOOK{vonKroghIchijoNonaka_2000_EnablingKnowledgeCreation, author = {Georg von Krogh and Kazou Ichijo and Ikujiro Nonaka}, title = {Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation}, publisher = {Oxford University Press US}, year = {2000}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {When The Knowledge-Creating Company (OUP; nearly 40,000 copies sold) appeared, it was hailed as a landmark work in the field of knowledge management. Now, Enabling Knowledge Creation ventures even further into this all-important territory, showing how firms can generate and nurture ideas by using the concepts introduced in the first book. Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, along with their own first-hand consulting experiences, the authors introduce knowledge enabling--the overall set of organizational activities that promote knowledge creation--and demonstrate its power to transform an organization's knowledge into value-creating actions. They describe the five key "knowledge enablers" and outline what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, create the right context for knowledge creation, and globalize local knowledge. The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. Thismuch-anticipated sequel puts practical tools into the hands of managers and executives who are struggling to unleash the power of knowledge in their organization.}, owner = {matthias}, timestamp = {2006-05-31} } @ARTICLE{vonKroghNonakaAben_2001_MakingTheMostOfYourCompanysKnowledge, author = {Georg von Krogh and Ikujiro Nonaka and Manfred Aben}, title = {Making the most of your company's knowledge: A strategic framework}, journal = {Long Range Planning}, year = {2001}, volume = {34}, pages = {421-440}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper develops a framework of four strategies for managing knowledge. Companies can leverage their knowledge throughout the organisation, expand their knowledge further based on existing expertise, appropriate knowledge from partners and other organisations, and develop completely new expertise by probing new technologies or markets. The two core processes of knowledge creation and transfer are central to the execution of these strategies, as is the company's domains of knowledge. The framework is based on conceptualisation about knowledge management practices at Unilever, a multinational fast-moving consumer goods company.}, owner = {matthias}, pdf = {vonKroghNonakaAben_2001_MakingTheMostOfYourCompanysKnowledge.pdf}, timestamp = {2006-07-03} } @ARTICLE{vonKroghNonakaIchijo_1997_DevelopKnowledgeActivists, author = {Georg von Krogh and Ikujiro Nonaka and Kazuo Ichijo}, title = {Develop knowledge activists!}, journal = {European Management Journal}, year = {1997}, volume = {15}, pages = {475-483}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Ikujiro Nonaka, Georg von Krogh and Kazuo Ichijo introduce the knowledge activist as a knowledge enabler. A knowledge activist is someone, some group or department that takes on particular responsibility for energizing and coordinating knowledge creation efforts throughout the corporation. Therefore, he acts in three roles: as a catalyst of knowledge creation, as a connector of knowledge creation initiatives and as a merchant of foresight. To catalyze social processes of knowledge creation, a knowledge activist formulates ‘process triggers’ and creates space or context for knowledge creation. The concepts of microcommunities of knowledge, imagined communities and shared maps of cooperation help the knowledge activist to connect knowledge creation initiatives: since there are limits to the number of participants in microcommunities, the knowledge activist establishes imagined communities, whereby shared maps of cooperation are important. As a merchant of foresight, the knowledge activist finally provides overall direction to the knowledge creation taking place in various microcommunities. The authors warn of three possible misconceptions and pitfalls of knowledge activism. First, the task of a knowledge activist is to enable, not control knowledge creation. Second, knowledge activism is not only about connecting others, but also about ensuring self-connections. Finally, lack of knowledge creation should not be covered up by establishing a knowledge activist. Knowledge activism finds different sources in different companies. As possible options, the corporate R&D center, strategists, knowledge and technology transfer units are discussed as well as individuals or departments as knowledge activists. The ‘TORIDAS’ project at Maekawa serves as an illustration of the knowledge activist concept.}, owner = {matthias}, pdf = {vonKroghNonakaIchijo_1997_DevelopKnowledgeActivists.pdf}, timestamp = {2006-06-30} } @BOOK{vonKroghRoos_1995_OrganizationalEpistemology, author = {Georg von Krogh and Johan Roos}, title = {Organizational Epistemology}, publisher = {London: MacMillan and New York: St. Martins Press}, year = {1995}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{vonKroghRoosSlocum_1994_AnEssayOnCorporateEpistemology, author = {Georg von Krogh and Johan Roos and Ken Slocum}, title = {An Essay on Corporate Epistemology}, journal = {Strategic Management Journal}, year = {1994}, volume = {15}, pages = {53-71}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The objective of this essay is to contribute to a new perspective of strategic management by developing a new theory of organizational knowledge. The article focuses on how managers can understand and guide knowledge development processes in organizations. Our epistemology broadens strategic management to also include the advancement activities of the organization. In addition to discussing development of organizational knowledge, the essay also emphasises fundamental consequences for research methodology.}, owner = {matthias}, pdf = {vonKroghRoosSlocum_1994_AnEssayOnCorporateEpistemology.pdf}, timestamp = {2006-05-31} } @ARTICLE{LakhaniVonHippel_2003_HowOpenSourceSoftwareWorks, author = {Karim R. Lakhani and Eric von Hippel}, title = {How open source software works: "free" user-to-user assistance}, journal = {Research Policy}, year = {2003}, volume = {32}, pages = {923-943}, workingstatusmatthias = {suggested by Georg von Krogh}, abstract = {Research into free and open source software development projects has so far largely focused on how the major tasks of software development are organized and motivated. But a complete project requires the execution of “mundane but necessary” tasks as well. In this paper, we explore how the mundane but necessary task of field support is organized in the case of Apache web server software, and why some project participants are motivated to provide this service gratis to others. We find that the Apache field support system functions effectively. We also find that, when we partition the help system into its component tasks, 98% of the effort expended by information providers in fact returns direct learning benefits to those providers. This finding considerably reduces the puzzle of why information providers are willing to perform this task “for free.” Implications are discussed.}, owner = {matthias}, pdf = {LakhaniVonHippel_2003_HowOpenSourceSoftwareWorks.pdf}, review = {[2006-04-18]

Overview

- Mundane but necessary task: field support to users of open source software - Information providers receive a direct reward when they support users of their software: feedback and improvement ideas on the software - Reference to Csikszentmihalyi (1975, 1990, 1996) concerning intrinsic motivation

Motivations

Kollock (1999) discusses four possible motivations to contribute public goods online: - Enhancement of one's reputation - Expectation of reciprocity - Sense of "efficacy", a sense they have some effect on the environment - Attachment to a particular project or group of people

3 Tasks of Information Transaction

1. Question must be posed (Information seeker) 2. The Information sought must be matched to an appropriate and willing provider of information (Information provider) 3. An answer must be provided (Information provider)

Conclusions

- 98% of time information providers used for task 2, reading questions and answers on the Usenet site -> Learning effect on how to better manage the own installation - Only 2% of time (1-5min each) information provider used for task 3, answering a question. -> Answering only questions, that they knew the answer off the shelf - Implications for other open source projects -> Depending on the amount to learn from questions -> Depending on the question load -> Depending on the availability of knowledge about problems and also on the understandability of problem descriptions - General implications -> "We think that it is important to analyze the micro-level functioning of successful open source projects to really understand how and why they work."}, timestamp = {2006-04-18} } @ARTICLE{LarssonBengtssonHenrikssonSparks_1998_TheInterorganizationalLearningDilemma, author = {Rikard Larsson and Lars Bengtsson, Kristina Henriksson and Judith Sparks}, title = {The interorganizational learning dilemma: Collective knowledge development in strategic alliances}, journal = {Organization Science}, year = {1998}, volume = {9 Special Issue: Managing Partnerships and Strategic Alliances}, pages = {285-305}, workingstatusmatthias = {cited in research plan}, abstract = {Alliances are volatile key components of many corporations' competitive strategies. They offer fast and flexible means of achieving market access, scale economies, and competence development. However, strategic alliances can encounter difficulties that often lead to disappointing performance. The authors suggest that the way partners manage the collective learning process plays a central role in the success and failure of strategic alliances. Present understanding of interorganizational learning primarily focuses on how the individual organization can be a "good partner" or try to win the internal "race to learn" among the partners. The interorganizational learning dilemma is that (1) being a good partner invites exploitation by partners attempting to maximize their individual appropriation of the joint learning, and (2) such opportunistic learning strategies undercut the collective knowledge development in the strategic alliance. The authors develop a framework for understanding the dilemma through consideration of trade-offs between how collective learning is developed in alliances and how the joint learning outcomes are divided among the partners. They create a typology of five different learning strategies based on how receptive as well as how transparent an organization is in relation to its partners. The strategies are: collaboration (highly receptive and highly transparent); competition (highly receptive and nontransparent); compromise (moderately receptive and transparent); accommodation (nonreceptive and highly transparent); and avoidance (neither receptive nor transparent). Interorganizational learning outcomes are proposed to be the interactive results of the respective partners' type of adopted learning strategy. By synthesizing strategic alliance, organizational learning, collective action, and game theories, the framework contributes to understanding the variety in alliance development, performance, and longevity. Interorganizational learning is likely to be hindered by lack of either motivation or ability to absorb and communicate knowledge between the partner organizations. The dynamics of power, opportunism, suspicion, and asymmetric learning strategies can constitute processual barriers to collective knowledge development. In contrast, prior related interaction between the partners, high learning stakes, trust, and long-term orientation are likely to empower the collective learning process. Comparison of previous case studies and surveys of interorganizational learning provides partial empirical support for the proposed framework. The comparison also indicates several omissions in previous research, such as failure to consider either how receptive or how transparent the partners are, the interaction between their learning strategies, and their dynamic processes over time. Because these omissions are due partly to the methodological limitations of traditional case studies and cross-sectional surveys, the authors suggest a bridging case survey design for a more comprehensive test of their interactive, dynamic, and situational framework.}, owner = {matthias}, pdf = {LarssonBengtssonHenrikssonSparks_1998_TheInterorganizationalLearningDilemma.pdf}, timestamp = {2006-05-24} } @ARTICLE{LeeCole_2003_FromAFirmBasedToACommunityBasedModelOfKnowledgeCreation, author = {Gwendolyn K. Lee and Robert E. Cole}, title = {From a Firm-Based to a Community-Based Model of Knowledge Creation: The Case of the Linux Kernel Development}, journal = {Organization Science}, year = {2003}, volume = {14}, pages = {633-649}, workingstatusmatthias = {referenced}, abstract = {We propose a new model of knowledge creation in purposeful, loosely coordinated, distributed systems, as an alternative to a firm-based one.Specifically , using the case of the Linux kernel development project, we build a model of community-based, evolutionary knowledge creation to study how thousands of talented volunteers, dispersed across organizational and geographical boundaries, collaborate via the Internet to produce a knowledge-intensive, innovative product of high quality.By comparing and contrasting the Linux model with the traditional/ commercial model of software development and firmbased knowledge creation efforts, we show how the proposed model of knowledge creation expands beyond the boundary of the firm.Our model suggests that the product development process can be effectively organized as an evolutionary process of learning driven by criticism and error correction. We conclude by offering some theoretical implications of our community-based model of knowledge creation for the literature of organizational learning, community life, and the uses of knowledge in society.}, owner = {matthias}, pdf = {LeeCole_2003_FromAFirmBasedToACommunityBasedModelOfKnowledgeCreation.pdf}, timestamp = {2006-04-04} } @ARTICLE{LeeChaeSuh_2004_KnowledgeConversionAndPracticalUseWithInformationTechnologyInKoreanCompanies, author = {Hyun-Soo Lee and Young-Il Chae and Yung-Ho Suh}, title = {Knowledge Conversion And Practical Use With Information Technology In Korean Companies}, journal = {Total Quality Management \& Business Excellence}, year = {2004}, volume = {15}, number = {3}, pages = {279-294}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The purpose of this research is to review how Korean companies are applying information technology to their operations from the four perspectives of knowledge conversion (KC) and to suggest ideas for introducing appropriate knowledge management implementation methodology through the case studies of Korean companies that have adopted a knowledge management strategy using information technology Overall, Korean companies recognize the importance of the utilization of information technology in implementing knowledge management. This research is aimed at exploring information technology Korean that companies utilize for knowledge management and knowledge conversion and at providing some suggestions for the best use of information technology by figuring out how Korean companies' knowledge conversion is related to the use of information technology.}, owner = {matthias}, pdf = {LeeChaeSuh_2004_KnowledgeConversionAndPracticalUseWithInformationTechnologyInKoreanCompanies.pdf}, timestamp = {2006-07-11} } @ARTICLE{LeonardSensiper_1998_TheRoleOfTacitKnowledgeInGroupInnovation, author = {Dorothy Leonard and Sylvia Sensiper}, title = {The Role of Tacit Knowledge in Group Innovation}, journal = {California Management Review}, year = {1998}, volume = {40}, pages = {112}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Tacit knowledge underlies many competitive capabilities, but its management is relatively unexplored. In this article, the author's build on Michael Polanyi's assumption that all knowledge has tacit assumptions. They observe that tacit knowledge is a tremendous resource for all activities, especially innovation. The most common application of tacit knowledge is to problem solving. A second application is problem finding. A third is prediction and anticipation. Interplay among individuals appears essential to the innovation process. The process of innovation entails search and selection, exploration and synthesis, cycles of divergent thinking and convergence. Multiple barriers exist to the elicitation and flow of tacit knowledge. Managing tacit knowledge is a significant challenge in the business world. In order to understand the potential and complexity of tacit knowledge, the authors believe we need to interact through metaphor as well as analysis and through mutual apprenticeship as well as structured intellectual exchanges.}, owner = {matthias}, pdf = {LeonardSensiper_1998_TheRoleOfTacitKnowledgeInGroupInnovation.pdf}, review = {

What is Tacit Knowledge?

- Contrasting different definitions of knowledge and especially tacit knowledge -> their definition: "we define knowledge as information that is relevant, actionable, and based at least partially on experience." - Incentives needed to free tacit knowledge: "Unless an incentive is created, there is little reason for an individual or group possessing tacit knowledge that provides an important competitive advantage to explicate 'away' that advantage." - What means tacit knowledge and creativity for the individual and how it relates to conscious and unsconcious actions - In business, innovation is usually a group process so the aspects particulary for group members are of interest

Creativity and Social Interaction

- Social interaction is necessary in innovative processes

The Nature of Innovation

- Innovation process/creative synthesis: individual or group creates options (diverge) and chooses on which to focus (converge) - "Inaccessible from written documents or explicit exposition, tacit knowledge is protected from competitors unless key individuals leave or are hired away." - Creation of intellectual ferment: in a group of diverse individuals, each person has different skills, problem solving approaches etc. - Heterogemeous groups are more innovative than homogeneous ones - Brainstorming as popular technique for capitalizing on the insights and intuitions of a group of individuals - Convergence: Manage three different types of tacit knowledge (hierarchy from low to high abstraction): 1. Overlapping Specific Knowledge 2. Collective: System Knowledge - "... tacit knowledge that is a prerequisite to exploiting the technology can constitute a competitive advantage." - Tacit knowledge as the source of competitive advantage: "This is why companies such as Chaparral Steel or Oticon invite competitors to visit and observe, convinced that no one could imitate their success from absorbing explicit knowledge." - "Perhaps the purest form of collective tacit knowledge is that possessed by a team or group whose process is the produrt" 3. Guiding Tacit Knowledge

Barriers to Generating and Sharing Tacit Knowledge

- "sharing tacit knowledge requires time devoted to personal contact." - Factors that inhibit sharing of tacit knowledge: 1. Low appreciation of mentoring and assisting others 2. Inequality in status among participants 3. Distance, both as physical separation and in time -> certain level of intimacy is necessary to communicate tacit knowledge 4. Absence of data or arguments why one option is better than the other (e.g. in design questions) 5. The fear of trying to express the inexpressible -> penalties for failure that discourage experimentation

Managerial Implications

- Keep abrasion creative by depersonalizing conflict - Creation of collective tacit knowledge with convergent thinking in "communities of practice" - "Managers thus can encourage the full exploitation of tacit knowledge by paying attention to the environment they are creating, by encouraging respect for different thinking styles, by understanding the distinction between intelligent failures and stupid mistakes, and by allowing their employees to "fail forward" where appropriate."

Conclusions

- Tacit dimensions of 1. individual knowledge: embodied in people to be hired 2. collective knowledge: the very fabric of an organization, not easily imitated - "Therefore, tacit knowledge is a source of competitive advantage."}, timestamp = {2006-06-01} } @ARTICLE{Liebeskind_1996_KnowledgeStrategyAndTheTheoryOfTheFirm, author = {Julia Porter Liebeskind}, title = {Knowledge, strategy, and the theory of the firm}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {93-107}, workingstatusmatthias = {cited in research plan}, abstract = {This paper argues that firms have particular institutional capabilities that allow them to protect knowledge from expropriation and imitation more effectively than market contracting. I argue that it is these generalized institutional capabilities that allow firms to generate and protect the unique resources and capabilities that are central to the strategic theory of the firm.}, owner = {matthias}, pdf = {Liebeskind_1996_KnowledgeStrategyAndTheTheoryOfTheFirm.pdf}, timestamp = {2006-05-24} } @ARTICLE{MacKenzieSpinardi_1995_TacitKnowledgeWeaponsDesignAndTheUninventionOfNuclearWeapons, author = {Donald MacKenzie and Graham Spinardi}, title = {Tacit Knowledge, Weapons Design, and the Uninvention of Nuclear Weapons}, journal = {The American Journal of Sociology}, year = {1995}, volume = {101}, pages = {44-99}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Tacit Knowledge, embodied in people rather than words, equations, or diagrams, plays a vital role in science. The historical record of the development and spread of nuclear weapons and the recollections of their designers suggest that tacit knowledge is also crucial to nuclear weapons development. Therefore, if design ceases, and if there is no new generation of designers to whom that tacit knowledge can be passed, then in an important (though qualified) sense nuclear weapons will have been uninvented. Their renewed development would thus have some of the characteristics of reinvention rather than simply copying. In addition, knowledge may be lost not only as a result of complete disarmament, but also as a consequence of likely measures such as a nuclear test ban.}, owner = {matthias}, pdf = {MacKenzieSpinardi_1995_TacitKnowledgeWeaponsDesignAndTheUninventionOfNuclearWeapons.pdf}, timestamp = {2006-06-29} } @BOOK{MarchOlsen_1976_AmbiguityandChoiceinOrganizations, author = {James G. March and Johan P. Olsen}, title = {Ambiguity and Choice in Organizations}, publisher = {Universitetsforlaget Bergen}, year = {1976}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-30} } @BOOK{MarchSimon_1958_Organizations, author = {James G. March and Herbert A. Simon}, title = {Organizations}, publisher = {Wiley New York}, year = {1958}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This book provides the original and definitive treatments of such fundamental concepts as bounded rationality, attention focus, and problem solving.}, owner = {matthias}, timestamp = {2006-05-30} } @ARTICLE{Mascitelli_2000_FromExperienceHarnessingTacitKnowledgeToAchieveBreakthroughInnovation, author = {R. Mascitelli}, title = {From Experience: Harnessing Tacit Knowledge to Achieve Breakthrough Innovation}, journal = {Journal of Product Innovation Management}, year = {2000}, volume = {17}, pages = {179-193}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The ability to create a stream of revolutionary new products can represent a sustainable competitive advantage for firms in almost any industry. Whereas evolutionary product improvements often follow predictable trajectories, breakthrough innovations involve unexpected leaps of creativity and insight. Despite its strategic importance, however, little is known about the process by which innovators achieve these valuable breakthroughs. This article proposes that breakthrough innovations result from the harnessing of tacit knowledge possessed by individuals and project teams. Tacit knowledge lies below the surface of conscious thought and is accumulated through a lifetime of experience, experimentation, perception, and learning by doing. Managers who can tap into this vast pool of creative energy can elevate the innovative capabilities of their teams well beyond the incremental and mundane. The article begins by establishing the vital importance of breakthrough innovations to the competitiveness of firms. This strategic mandate is followed by a brief discussion of the nature and implications of tacit knowledge in the context of innovation. The remainder of the article describes three mutually reinforcing methods for encouraging the explication and sharing of tacit knowledge among design team members. The ultimate goal is to establish a generative atmosphere for breakthrough innovation, in which divergent thinking, improvisation, and artistic creativity merge with the practical demands of the product development process. The first step toward harnessing the creative power of tacit knowledge is to foster the emotional commitment and deep personal involvement of design team members. Managers can accomplish this goal through the development of inspiring “innovation stories,” encouragement of reasonable risk-taking and experimentation, building of unique team identities, and displaying unbridled confidence in a team's creative abilities. Once the emotional commitment of team members has been assured, two techniques are proposed as catalysts for breakthroughs derived from tacit knowledge. These methods are based on evidence that intimate physical interaction during the creative process, both person to object and person to person, may be a catalyst for tacit insights. The first technique highlights the use of early and frequent prototyping as a powerful focal point for the explication of tacit knowledge from both the design team and potential customers. The second technique involves the encouragement of face-to-face interaction between innovators during product development, thereby enabling creative improvisation and real-time knowledge sharing. Several implications for managers are highlighted, including the need for a greater emphasis on employee retention, the importance of developing a nurturing environment for innovation, and the value of intimate physical interaction, including early prototyping, indwelling with customers, and co-location of teams wherever possible.}, owner = {matthias}, timestamp = {2006-06-01} } @ARTICLE{MasseyWeiss_2006_UnravelingTheTemporalFabricOfKnowledgeConversion, author = {Anne P. Massey and Mitzi M. Montoya-Weiss}, title = {Unraveling the Temporal Fabric of Knowledge Conversion: A Model of Media Selection and Use}, journal = {MIS Quarterly}, year = {2006}, volume = {30}, pages = {99-114}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {We draw from and extend Nonaka’s (1994) theory of knowledge creation to develop a model of media selection and use in the knowledge conversion (KC) process. KC is a process wherein an individual is affected by the experiences of another. The outcomes of KC—transferred and transformed knowledge—hinge on the development of understanding. The KC process is enabled via various communicative and non-communicative media. Because the KC process occurs over time, it possesses a temporal fabric or structure. We explore the practical realities of KC as a dynamic, time- and experience-dependent process. We consider how the temporal fabric of KC creates an evolving reciprocal relationship among perceived media utility, selection, and use of media, as well as switching and/or combining media. We propose and discuss two key factors as determinants of perceived media utility use in the KC process: (1) the temporal behavior of individuals engaged in the KC process and (2) individual and joint experience-based factors. We also discuss the role of contextual factors as antecedents. Finally, we offer and illustrate two primary temporal structures for KC media selection and use: (1) monophasic, wherein KC participants use a single medium at a time, and (2) polyphasic, wherein KC participants deploy multiple media simultaneously. We conclude with a discussion of the implications for the design of KC-enabling systems and directions for future research.}, owner = {matthias}, timestamp = {2006-07-03} } @BOOK{MaturanaVarela_1987_TheTreeOfKnowledge, author = {HR Maturana and FJ Varela}, title = {The tree of knowledge: the biological roots of human understanding}, publisher = {New Science Library}, year = {1987}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{Morgan_1986_ImagesOfOrganizations, author = {G. Morgan}, title = {Images of Organizations}, publisher = {Sage, Beverly Hills, CA}, year = {1986}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{NewellSimon_1972_HumanProblemSolving, author = {A Newell and H Simon}, title = {Human problem solving}, publisher = {Englewood Cliffs, NJ: Prentice-Hall}, year = {1972}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{Nishida_1990_AnInquiryIntoTheGood, author = {Kitaro Nishida}, title = {An Inquiry Into The Good}, publisher = {New Haven CT: Yale University Press}, year = {1990}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @BOOK{Nishida_1970_FundamentalProblemsOfPhilosophy, author = {Kitaro Nishida}, title = {Fundamental Problems Of Philosophy: The World Of Action And The Dialectical World}, publisher = {Tokyo: Sophia University}, year = {1970}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{Nonaka_1994_ADynamicTheoryofOrganizationalKnowledgeCreation, author = {Ikujiro Nonaka}, title = {A Dynamic Theory of Organizational Knowledge Creation}, journal = {Organization Science}, year = {1994}, volume = {5}, pages = {14-37}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper proposes a paradigm for managing the dynamic aspects of organizational knowledge creating processes. Its central theme is that organizational knowledge is created through a continuous dialogue between tacit and explicit knowledge. The nature of this dialogue is examined and four patterns of interaction involving tacit and explicit knowledge are identified. It is argued that while new knowledge is developed by individuals, organizations play a critical role in articulating and amplifying that knowledge. A theoretical framework is developed which provides an analytical perspective on the constituent dimensions of knowledge creation. This framework is then applied in two operational models for facilitating the dynamic creation of appropriate organizational knowledge.}, owner = {matthias}, pdf = {Nonaka_1994_ADynamicTheoryofOrganizationalKnowledgeCreation.pdf}, timestamp = {2006-05-30} } @ARTICLE{Nonaka_1991_TheKnowledgeCreatingCompany, author = {Ikujiro Nonaka}, title = {The knowledge-creating company}, journal = {Harvard Business Review, 0017-8012, November 1, 1991, Vol. 69, Issue 6}, year = {1991}, volume = {69}, pages = {96-104}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The best Japanese companies offer a guide to the organizational roles, structures, and practices that produce continuous innovation.}, owner = {matthias}, pdf = {Nonaka_1991_TheKnowledgeCreatingCompany.pdf}, review = {Contributions - Source of success of Japanese technology firms - Application of the knowledge-creation model through conversion of tacit and explicit knowledge - Illustration of management mentalities that foster knowledge creation}, timestamp = {2006-05-31} } @ARTICLE{Nonaka_1988_TowardMiddleUpDownManagement, author = {Ikujiro Nonaka}, title = {Toward Middle-Up-Down Management: Accelerating Information Creation}, journal = {MIT Sloan Management Review}, year = {1988}, volume = {29}, pages = {9-18}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The author is one of a group of Japanese management scholars developing a frame of reference strikingly different from that of American scholars writing about business administration. Here Professor Nonaka introduces the concept of compressive management, which recognizes a key role for middle managers in information development. "The essential logic of compressive management is that top management creates a vision or dream, and middle management creates and implements concrete concepts to solve and transcend the contradictions arising from gaps between what exists at the moment and what management hopes to create." The development of the Honda "City" is used to illustrate "middle-up-down" management. In their wish to develop an entirely new car, Honda's top managers gave a group of young designers that task — with virtually no direction. The designers first attempted to modify an existing model but were eventually forced into questioning and transcending universal assumptions about automobile design.}, owner = {matthias}, timestamp = {2006-07-03} } @UNPUBLISHED{Nonaka_1987_ManagingTheFirmAsInformationCreationProcess, author = {Ikujiro Nonaka}, title = {Managing The Firm As Information Creation Process}, institution = {Institute of Business Research, Hitotsubashi University}, year = {1987}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Corresponds To Title: Managing The Firm As An Information Creation Process Author(S): Nonaka I Source: Advances In Information Processing In Organizations, Vol 4 4: 239-275, 1991 Book Series: Advances In Information Processing In Organizations : A Research Annual Editor(S): Meindl Jr, Cardy Rl, Puffer Sm Document Type: Proceedings Paper}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{NonakaByosiereBoruckiKonno_1994_OrganizationalKnowledgeCreationTheory, author = {Ikujiro Nonaka and Philippe Byosiere and Chester C. Borucki and Noboru Konno}, title = {Organizational knowledge creation theory: A first comprehensive test}, journal = {International Business Review}, year = {1994}, volume = {3}, pages = {337-351}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Confirmatory factor analyses were conducted to test Nonaka's ((1994) Organization Science, Vol. 5, No. 1, pp. 14–37) a priori model of organizational knowledge creation with data collected from 105 Japanese middle managers. The results provide strong support for viewing organizational knowledge creation as a higher-order construct comprised of four knowledge conversion processes: socialization, externalization, combination, and internalization.}, owner = {matthias}, pdf = {NonakaByosiereBoruckiKonno_1994_OrganizationalKnowledgeCreationTheory.pdf}, timestamp = {2006-06-29} } @ARTICLE{NonakaKonno_1998_TheConceptOfBa, author = {Ikujiro Nonaka and Noboru Konno}, title = {The Concept of 'Ba': Building a Foundation for Knowledge Creation}, journal = {California Management Review}, year = {1998}, volume = {40}, pages = {40-55}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This article introduces the Japanese concept of "Ba" to organizational theory. Ba (equivalent to "place" in English) is a shared space for emerging relationships. It can be a physical, virtual, or mental space. Knowledge, in contrast to information, cannot be separated from the context-it is embedded in ba. To support the process of knowledge creation, a foundation in ba is required. This article develops and explains four specific platforms and their relationships to knowledge creation. Each of the knowledge conversion modes is promoted by a specific ba. A self-transcending process of knowledge creation can be supported by providing ba on different organizational levels. This article presents case studies of three companies that employ ba on the team, division, and corporate level to enhance knowledge creation.}, keywords = {BUSINESS enterprises; BUSINESS planning; CORPORATE culture; INFORMATION science; MANAGEMENT; ORGANIZATIONAL behavior; STRATEGIC planning; KNOWLEDGE management}, owner = {matthias}, pdf = {NonakaKonno_1998_TheConceptOfBa.pdf}, timestamp = {2006-06-29} } @ARTICLE{NonakaPeltokorpiTomae_2005_StrategicKnowledgeCreation, author = {Ikujiro Nonaka and Vesa Peltokorpi and Hisao Tomae}, title = {Strategic knowledge creation: the case of Hamamatsu Photonics}, journal = {International Journal of Technology Management}, year = {2005}, volume = {30}, pages = {248-264}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Strategic management can be viewed as a mechanistic or an organic process. In the former, strategic formulation is based on environmental analysis. In the latter, managers are advised to frame strategies on the unique inimitable internal resources. While both heuristics are feasible, the ontological and epistemological foundations of strategic management can be elaborated. A knowledge-based view posits that both indigenous and exogenous factors need to be considered in strategy formulation because companies are in a dialectic environmental interaction. The integral components of the knowledge-based strategy are knowledge vision, driving objectives, dialogues, creative routines, and shared context of interaction (Ba). The space-time specific interaction of these components is illustrated in the example of Hamamatsu Photonics, Ltd., a Japanese company that has recently received attention for its production of the large photoelectron cell. Professor Koshiba was awarded the 2002 Nobel Prize in Physics for his research aided by the photoelectron cell.}, keywords = {knowledge-based strategy, Japan, Hamamatsu Photonics, photoelectron cells, knowledge vision, driving objectives, dialogues, creative routines, Ba, strategic management, knowledge creation}, owner = {matthias}, timestamp = {2006-06-30} } @INBOOK{NonakaReinmoeller_2002_KnowledgeCreationAndUtilization, author = {I. Nonaka and P. Reinmoeller}, title = {Knowledge Creation And Utilization: Promoting Dynamic Systems Of Creative Routines}, booktitle = {Creating value: winners in the new business environment}, publisher = {Malden, MA: Blackwell}, editor = {Michael A. Hitt}, year = {2002}, pages = {104-127}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {NonakaReinmoeller_2002_KnowledgeCreationAndUtilization.pdf}, timestamp = {2006-07-11} } @BOOK{NonakaTakeuchi_1995_TheKnowledgeCreatingCompany, author = {Ikujiro Nonaka and Hirotaka Takeuchi}, title = {The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation}, publisher = {Oxford University Press}, year = {1995}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, abstract = {This book addresses the generation-old question of why the Japanese are so successful in business. The authors, professors of management at Hitosubashi University, contend that Japanese firms are successful because they are innovative, that is, because they create new knowledge and use it to produce successful products and technologies. They identify two types of organizational knowledge: explicit knowledge, contained in procedures and manuals, and tacit knowledge, learned only by experience. U.S. managers tend to focus on explicit knowledge and stress approaches such as benchmarking, while the Japanese focus on tacit knowledge. Using corporate examples such as Honda, NEC, Nissan, 3M, and GE, the authors provide insights that reveal how to blend the best of both worlds. This scholarly volume is highly recommended not only for academics (especially in organizational theory) but also for readers doing business in and with Japan. German summary: http://www.capurro.de/nonaka.html (incl. summary of the book "The Tacit Dimension" 1966 by Polanyi) English presentation: http://www.viktoria.se/results/result_files/169.pdf}, owner = {matthias}, timestamp = {2006-05-24} } @ARTICLE{NonakaTakeuchiUmemoto_1996_ATheoryOfOrganizationalKnowledgeCreation, author = {Ikujiro Nonaka and Hirotaka Takeuchi and Katsuhiro Umemoto}, title = {A theory of organizational knowledge creation}, journal = {International journal of technology management}, year = {1996}, volume = {11}, pages = {833-845}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper proposes a theory of organizational knowledge creation, which is defined as the process that organizationally amplifies the knowledge created by individuals and crystallizes it as part of the knowledge system of an organization. The process is a never-ending spiral of tacit and explicit knowledge through four modes of knowledge conversion: i.e., socialization (from tacit to tacit), externalization (from tacit to explicit), combination (from explicit to explicit), and internalization (from explicit to tacit). Each of the four modes of knowledge conversion is explained, using actual vignettes. Finally, a few implications are argued.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{NonakaToyama_2005_TheTheoryOfTheKnowledgeCreatingFirm, author = {Ikujiro Nonaka and Ryoko Toyama}, title = {The theory of the knowledge-creating firm: subjectivity, objectivity and synthesis}, journal = {Industrial and Corporate Change}, year = {2005}, volume = {14}, pages = {419-436}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The theory of the knowledge-creating firm explains the differences among firms not as a result of market failure, but as a result of the firm’s visions of the future and strategy. This paper proposes a framework to capture the dynamic process of knowledge creation in which knowledge is created through the dynamic interaction between subjectivity and objectivity. Knowledge is created through the synthesis of thinking and actions of individuals, who interact with each other within and beyond the organizational boundaries.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{NonakaToyama_2003_TheKnowledgeCreatingTheoryRevisited, author = {Ikujiro Nonaka and Ryoko Toyama}, title = {The knowledge creating theory revisited: knowledge creation as a synthesizing process}, journal = {Knowledge Management Research \& Practice}, year = {2003}, volume = {1}, pages = {2-10}, workingstatusmatthias = {references NonakaToyama_2002_AFirmAsADialecticalBeing}, abstract = {This paper is a part of our attempt to build a new knowledge-based theory of the firm and organization to explain the dynamic process of knowledge creation and utilization. For this, we revisit the theory of knowledge creation through the SECI process and ba, and try to advance them further by incorporating the dialectic thinking. In this paper, knowledge creation is conceptualized as a dialectical process, in which various contradictions are synthesized through dynamic interactions among individuals, the organization, and the environment. With the view of a firm as a dialectic being, and strategy and organization should be re-examined as the synthesizing and self-transcending process instead of a logical analysis of structure or action. An organization is not an information-processing machine that is composed of small tasks to carry out a given task, but an organic configuration of ba. Ba, which is conceptualized as a shared context in motion, can transcend time, space, and organization boundaries to create knowledge.}, owner = {matthias}, pdf = {NonakaToyama_2003_TheKnowledgeCreatingTheoryRevisited.pdf}, timestamp = {2006-07-03} } @ARTICLE{NonakaToyama_2002_AFirmAsADialecticalBeing, author = {Ikujiro Nonaka and Ryoko Toyama}, title = {A firm as a dialectical being: towards a dynamic theory of a firm}, journal = {Industrial and Corporate Change}, year = {2002}, volume = {11}, pages = {995-1009}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Today, firms are facing many contradictions: efficiency versus creativity; exploitation versus exploration; speed versus time-consuming resource building. This paper argues that a firm's capability to synthesize such contradictions is the key to understanding why a firm can be more efficient at producing knowledge than market. A firm can create new knowledge and capability that go beyond the balancing point in the existing frontier with its synthesizing capability, which is embedded in its knowledge vision, its ba, its creative routines, its incentive systems and its distributed leadership.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{NonakaToyamaKonno_2000_SECIBaAndLeadership, author = {Ikujiro Nonaka and Ryoko Toyama and Noboru Konno}, title = {SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation}, journal = {Long Range Planning}, year = {2000}, volume = {33}, pages = {5-34}, workingstatusmatthias = {not cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience ;)}, abstract = {Despite the widely recognised importance of knowledge as a vital source of competitive advantage, there is little understanding of how organisations actually create and manage knowledge dynamically. Nonaka, Toyama and Konno start from the view of an organisation as an entity that creates knowledge continuously, and their goal in this article is to understand the dynamic process in which an organisation creates, maintains and exploits knowledge. They propose a model of knowledge creation consisting of three elements: (i) the SECI process, knowledge creation through the conversion of tacit and explicit knowledge; (ii) 'ba', the shared context for knowledge creation; and (iii) knowledge assets, the inputs, outputs and moderators of the knowledge-creating process. The knowledge creation process is a spiral that grows out of these three elements; the key to leading it is dialectical thinking. The role of top management in articulating the organisation's knowledge vision is emphasised, as is the important role of middle management ('knowledge producers') in energising ba. In summary, using existing knowledge assets, an organisation creates new knowledge through the SECI process that takes place in ba, where new knowledge, once created, becomes in turn the basis for a new spiral of knowledge creation. Contributions: Illustration of the dynamic process in which an organization creates, maintains and exploits knowledge Proposition of a three-fold model of knowledge creation including knowledge conversion, shared context and knowledge assets}, owner = {matthias}, pdf = {NonakaToyamaKonno_2000_SECIBaAndLeadership.pdf}, review = {Contributions - Illustration of the dynamic process in which an organisation creates, maintains and exploits knowledge - Proposition of a three-fold model of knowledge creation including knowledge conversion, shared context and knowledge assets}, timestamp = {2006-06-01} } @ARTICLE{NonakaToyamaNagata_2000_AFirmAsAKnowledgeCreatingEntity, author = {Ikujiro Nonaka and Ryoko Toyama and Akiya Nagata}, title = {A Firm As A Knowledge Creating Entity: A New Perspective On The Theory Of The Firm}, journal = {Industrial and Corporate Change}, year = {2000}, volume = {9}, number = {1}, pages = {1-20}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The knowledge-based view of the firm views a firm as a knowledge-creating entity, and argues that knowledge and the capability to create and utilize such knowledge are the most important source of a firm’s sustainable competitive advantage. Knowledge and skills give a firm a competitive advantage because it is through this set of knowledge and skills that a firm is able to innovate new products/processes/services, or improve existing ones more efficiently and/or effectively. The raison d’être of a firm is to con- tinuously create knowledge.}, owner = {matthias}, pdf = {NonakaToyamaNagata_2000_AFirmAsAKnowledgeCreatingEntity.pdf}, timestamp = {2006-07-11} } @ARTICLE{NonakaUmemotoSenoo_1996_FromInformationProcessingToKnowledgeCreation, author = {Ikujiro Nonaka and Katsuhiro Umemoto and Dai Senoo}, title = {From information processing to knowledge creation: A Paradigm shift in business management}, journal = {Technology in Society}, year = {1996}, volume = {18}, pages = {203-218}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper examines how information technology (IT) can help implement the concept of "the knowledge-creating company," which we propose as the management paradigm for the emerging "knowledge society." We present our theory of organizational knowledge creation, along with actual examples of IT that are being used now or can be used in the near future by business organizations. Also, several differences between the Japanese- vs. Western-style organizational knowledge creation and their implications in relation to IT are discussed.}, owner = {matthias}, pdf = {NonakaUmemotoSenoo_1996_FromInformationProcessingToKnowledgeCreation.pdf}, review = {Contributions - Proposition of "the knowledge-creating company" as management paradigm for the emerging knowledge society - Theory of organizational knowledge creation including actual examples of IT cases - Discussion of differences between Japanese- vs. Western-stlye of organizational knowledge creation}, timestamp = {2006-05-31} } @ARTICLE{O'DonnellHenriksen_2002_PhilosophicalFoundationsForACriticalEvaluationOfTheSocialImpactOfICT, author = {D. O'Donnell and L.B. Henriksen}, title = {Philosophical Foundations For A Critical Evaluation Of The Social Impact Of ICT}, journal = {Journal of Information Technology}, year = {2002}, volume = {17}, number = {2}, pages = {89-99}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{OrlikowskiBarley_2001_TechnologyAndInstitutions, author = {Wanda J. Orlikowski and Stephen R. Barley}, title = {Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other?}, journal = {MIS Quarterly}, year = {2001}, volume = {25}, pages = {145-165}, workingstatusmatthias = {started reading 2006-05-08}, abstract = {We argue that because of important epistemological differences between the fields of information technology and organization studies, much can be gained from greater interaction between them. In particular, we argue that information technology research can benefit from incorporating institutional analysis from organization studies, while organization studies can benefit even more by following the lead of information technology research in taking the material properties of technologies into account. We further suggest that the transformations currently occurring in the nature of work and organizing cannot be understood without considering both the technological changes and the institutional contexts that are reshaping economic and organizational activity. Thus, greater interaction between the fields of information technology and organization studies should be viewed as more than a matter of enrichment. In the intellectual engagement of these two fields lies the potential for an important fusion of perspectives, a fusion more carefully attuned to explaining the nature and consequences of the techno-social phenomena that increasingly pervade our lives.}, keywords = {Epistemology, institutional analysis, information technology, organization studies, research agenda, technological change}, owner = {matthias}, pdf = {OrlikowskiBarley_2001_TechnologyAndInstitutions.pdf}, review = {Recommended by Stefan Häfliger on how Information Systems can learn from Organizational studies when talking about theory part of our paper about Design for Reuse

Introduction

- "Organization studies has undoubtedly had more influence on the filed of information technology than the reverse." - Epistemology of information technology (IT) vs. the one of organization studies (OS): 1. IT centers on practical questions "What works?" -> emphasizing the particular 2. OS seeks for general principles and identifications of causal relationships and tries to answer "Why?" -> emphasizing the general - Similar to the relationship of physics and engineering - Goal must be to bridge the two fields and look what each of the research area can learn from each other

What organization studies can learn from IT research

- Materialism vs. Agency - Contingency theory - "Technologies are simultaneously social and physical artifacts. Consequently, neither a strictly constructionist nor a strictly materialist stance are adequate for studying technologies in the workplace." - Comparison to studies about numerically controlled machines (NC) and Computer Numerically Controlled machine tools (CNC) - "Research literature on NC technology unintentionally illustrates why adequate accounts of technological change require hybrid explanations that weave together human action and choice, the funtions and features of specific technologies, and the contects of a technology's use in a way that attends to the micro-dynamics of situated practice." - Computer-Supported Coorperative Work (CSCW): Studies illustrate how understanding the ways in which people use technologies could stimulate new theories or organizing. - "Studies of situated coordination explicitly examine how organization emerges out of ongoing and mundane interactions between individuals and their tools." - "High reliability organizations" (defined by Weick and Roberts, 1993): air traffic control, airport ground operation, subway control, bridges of naval vessels

What IT research can learn from organization studies

- Genres of IT research: 1. Studies of the impacts of informations technology -> is the least relying on technology's material constraints 2. Studies of the development, deployment and use of information technology 3. Studies of the organization and management of information technology resources -> material aspects of the technology are very important - Impacts: deskilling vs. reskilling, decentralization vs. centralization (BloomfieldCoombs_1992_InformationsTechnologyControlAndPower), change in communication pattern or organizational structures, influence on the performance of the individuals, groups or firms - Development, deployment and use: design of better technological systems, acceptance of technology, technological diffusion - Organizing and managing IT services: strategic topics so organizational strategy, governance and resource control are important (sourcing IT services, recruitment of IT professionals - Institutional Theory: How social and historical forces (explicit laws, implicit cultural understandings) affect and are affected by the actions of organizations - "Institutional influences both enable and constrain action."}, timestamp = {2006-05-03} } @ARTICLE{OsterlohFrey_2000_MotivationKnowledgeTransferAndOrganizationalForms, author = {Margrit Osterloh and Bruno S. Frey}, title = {Motivation, knowledge transfer, and organizational forms}, journal = {Organization Science}, year = {2000}, volume = {2000}, pages = {538-551}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The importance of knowledge for gaining competitive advantage is widely accepted. The authors distinguish between explicit and tacit forms of knowledge and argue that different kinds of motivation (extrinsic and intrinsic) are crucial for generating and transferring the two forms of knowledge. They analyze various organizational and motivational devices with respect to their suitability for making use of explicit and tacit knowledge. In so doing they particularly emphasize that some organizational forms can crowd out intrinsic motivation and thus have detrimental effects on the transfer of knowledge. Axel von Werder Abstract: Employees are motivated intrinsically as well as extrinsically. Intrinsic motivation is crucial when tacit knowledge in and between teams must be transferred. Organizational forms enable different kinds of motivation and have different capacities to generate and transfer tacit knowledge. Since knowledge generation and transfer are essential for a firm's sustainable competitive advantage, we ask specifically what kinds of motivation are needed to generate and transfer tacit knowledge, as opposed to explicit knowledge.}, owner = {matthias}, pdf = {OsterlohFrey_2000_MotivationKnowledgeTransferAndOrganizationalForms.pdf}, timestamp = {2006-06-30} } @ARTICLE{PanzarWillig_1981_EconomiesOfScope, author = {J. C. Panzar and R. D. Willig}, title = {Economies of scope}, journal = {American Economic Review}, year = {1981}, volume = {71}, pages = {268-272}, workingstatusmatthias = {referenced in Wernerfelt 1984}, comment = {referenced by Wernerfelt_1984_AResourceBasedViewOfTheFirm concerning the concept of economies of scope}, owner = {matthias}, timestamp = {2006-03-21} } @ARTICLE{LarsenPedersen_2001_DistributedKnowledgeManagementInHealthCareAdministration, author = {Mogens K. Pedersen and Michael H. Larsen}, title = {Distributed knowledge management in health-care administration}, journal = {Decision Support Systems}, year = {2001}, volume = {31}, pages = {139-158}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge management has inspired a shift from a transaction to a distributed knowledge management (DKM) perspective on inter-organizational information processing. The DKM concept structures the knowledge creation, knowledge sharing, and knowledge exploitation in organizations according to a product state model (PSM) required for management of technological diversity. Each player in the network acquires specific knowledge from other players for decision support. This article shows the relevance of the DKM model in a case study of a distributed decision support system (DDSS) in health care administration in the US.}, owner = {matthias}, pdf = {LarsenPedersen_2001_DistributedKnowledgeManagementInHealthCareAdministration.pdf}, timestamp = {2006-07-11} } @ARTICLE{Peterson_1998_EmbeddedOrganizationalEvents, author = {Mark F. Peterson}, title = {Embedded Organizational Events: The Units of Process in Organization Science}, journal = {Organization Science}, year = {1998}, volume = {9}, number = {1}, pages = {16-33}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Analyses of the events that occur in the context of organization process are rapidly advancing. Scholars holding otherwise disparate views share the sense that social actors, including organizations, attend to, interpret, and act upon events. Analyses of events are converging from two theoretical and methodological starting points. Analyses that emphasize human subjectivity and contextual specificity are seeking increased cross-situational learning. Nomothetic analyses are building on their strength in cross-situational learning by striving to represent the way subjects themselves construct events in relation to context. Rather than continuing to analyze classic organizational and environmental dimensions like formalization, general uncertainty, munificence, and stability, scholars are increasingly analyzing the qualities of events and the meanings they are given. They are treating events as elements that social actors abstract from social processes, and social actors as parties who interact to give events meaning. The present paper defines event analyzes its origins and current uses, and indicates how using and going beyond lessons from physics can promote organization studies. These lessons come from the analysis of physical events as particles in relation to waves, fields, and perspectives. The uniquely social element of potential takes us beyond the experience of physical science. Arie Y. Lewin: This paper contributes to the methodological discourse in organization studies. Its focus is the analysis of events as they are used in the discussions of situations or processes in organization theory. The paper seeks to clarify the concept of "event" in analyzing organization processes; classify different contexts within which events can be embedded; and contribute to a taxonomy of events. The paper will serve to inform the discussions involving interpretation of the social construction of events and the classification of events to explain configurational or contingency outcomes.}, owner = {matthias}, pdf = {Peterson_1998_EmbeddedOrganizationalEvents.pdf}, timestamp = {2006-07-10} } @INBOOK{Plaskoff_2003_IntersubjectivityAndCommunityBuilding, author = {Josh Plaskoff}, title = {Intersubjectivity and community building: Learning to learn organizationally}, booktitle = {Handbook of Organizational Learning and Knowledge Management}, publisher = {Blackwell Publishing Ltd.}, editor = {M. Easterby-Smith and M. Lyles}, year = {2003}, pages = {161-184}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {Plaskoff_2003_IntersubjectivityAndCommunityBuilding.pdf}, timestamp = {2006-07-10} } @BOOK{Polanyi_1969_KnowingAndBeing, author = {Michael Polanyi}, title = {Knowing and Being: Essays by M. Polanyi}, editor = {Marjorie Greene}, publisher = {Chicago: University of Chicago Press}, year = {1969}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Polanyi_1969_OnBodyAndMind, author = {Michael Polanyi}, title = {On Body and Mind}, journal = {The New Scholasticism}, year = {1969}, volume = {43}, number = {2}, pages = {195-204}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{Polanyi_1967_TheTacitDimension, author = {Michael Polanyi}, title = {The Tacit Dimension}, publisher = {London: Routledge}, year = {1967}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, owner = {matthias}, timestamp = {2006-05-24} } @BOOK{Polanyi_1964_ScienceFaithAndSociety, author = {Michael Polanyi}, title = {Science, Faith and Society}, publisher = {University of Chicago Press}, year = {1964}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Synopsis In its concern with science as an essentially human enterprise, "Science, Faith and Society makes an original and challenging contribution to the philosophy of science. On its appearance in 1946 the book quickly became the focus of controversy. Polanyi aims to show that science must be understood as a community of inquirers held together by a common faith; science, he argues, is not the use of "scientific method" but rather consists in a discipline imposed by scientists on themselves in the interests of discovering an objective, impersonal truth. That such truth exists and can be found is part of the scientists' faith. Polanyi maintains that both authoritarianism and scepticism, attacking this faith, are attacking science itself. Back Cover Polanyi aims to show that science must be understood as a community of inquirers held together by a common faith; science, he argues, is not the use of 'scientific methods' but rather consists in a discipline imposed by scientists on themselves in the interest of discovering an objective, impersonal truth.}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{Polanyi_1962_PersonalKnowledge, author = {Michael Polanyi}, title = {Personal Knowledge}, publisher = {Chicago: University of Chicago Press}, year = {1962}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{PonziKoenig_2002_KnowledgeManagement, author = {Leonard J. Ponzi and Michael Koenig}, title = {Knowledge management: another management fad?}, journal = {Information Research}, year = {2002}, volume = {8}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge management is a subject of a growth body of literature. While capturing the interest of practitioners and scholars in the mid-1990's, knowledge management remains a broadly defined concept with faddish characteristics. Based on annual counts of article retrieved from Science Citation Index, Social Science Citation Index, and ABI Inform referring to three previous recognized management fad, this paper introduces empirical evidence that proposes that a typical management movement generally reveals itself as a fad in approximately five years. In applying this approach and assumption to the case of knowledge management, the findings suggest that knowledge management is at least living longer than typical fads and perhaps is in the process of establishing itself as a new aspect of management. To further the understanding of knowledge management's development, its interdisciplinary activity and breadth are reported and briefly discussed. Note: This working paper is preliminary data associated with the first author's dissertation research on the emergence of knowledge management. Summary This paper provides empirical evidence that management movements generally reveal themselves as fads or fashions within approximately five years after having gained some type of momentum. When applying this general rule of thumb to the popular concept of knowledge management, it appears that knowledge management has initially survived. It is certainly plausible to hypothesize that if knowledge management does indeed mature into a permanent new component of managerial attention, it will continue to grow and in the process undergo a tweaking phenomenon -- that is, morphing or transforming into clearer, easier understood concept. The 2000 dip in popularity does suggest such a phenomenon. To examine whether knowledge management indeed has survived and is on its way to becoming a significant and permanent part of management's tool box, will require not only the passage of time, but will also require a somewhat more sophisticated analysis. It is quite plausible that this phenomenon could obscure the continued growth of a movement. In other words, focusing on the appearance of a new title term can distinguish between typical fads and more long-lasting phenomena, but a more detailed analysis, which the authors look forward to conducting, needs to be undertaken to determine whether knowledge management is more than an unusually broad shouldered-fad.}, owner = {matthias}, timestamp = {2006-07-06} } @ARTICLE{PoppoZenger_1998_TestingAlternativeTheoriesOfTheFirm, author = {Laura Poppo and Todd Zenger}, title = {Testing alternative theories of the firm: transaction cost, knowledge-based, and measurement explanations for make-or-buy decisions in information services}, journal = {Strategic Management Journal}, year = {1998}, volume = {19}, pages = {853-877}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Firm's boundary choices have undergone careful examination in recent years, particularly in information services. While transaction cost economics provides a widely tested explanation for boundary choice, more recent theoretical work advances competing knowledge-based and measurement cost explanations. Similar to transaction cost economics, these theories examine the impact of exchange attributes on the performance of markets and hierarchies as institutions of governance. These theories, however, offer alternative attributes to those suggested by transaction cost economics or offer alternative mechanisms through which similar attributes influence make-buy choices. Traditional empirical specifications of make-buy models are unable to comparatively test among these alternative theories. By developing and testing a model of comparative institutional performance rather than institutional choice, we examine the degree of support for these competing explanations of boundary choice. Hypotheses are tested using data on the governance of nine information services at 152 companies. Our results suggest that a theory of the firm and a theory of boundary choice is likely to be complex, requiring integration of transaction cost, knowledge-based, and measurement reasoning.}, owner = {matthias}, pdf = {PoppoZenger_1998_TestingAlternativeTheoriesOfTheFirm.pdf}, timestamp = {2006-07-03} } @ARTICLE{Porter_1980_CompetitiveStrategy, author = {M. E. Porter}, title = {Competitive Strategy}, journal = {Free Press}, year = {1980}, workingstatusmatthias = {referenced by Wernerfelt 1984}, comment = {referenced by Wernerfelt_1984_AResourceBasedViewOfTheFirm concerning Porter's five competitive forces (tools for analysis of products)}, owner = {matthias}, timestamp = {2006-03-21} } @ARTICLE{RanftLord_2000_AcquiringNewKnowledge, author = {Annette L. Ranft and Michael D. Lord}, title = {Acquiring New Knowledge: The role of retaining human capital in acquisitions of high-tech firms}, journal = {Journal of High Technology Management Research}, year = {2000}, volume = {11}, number = {2}, pages = {295-319}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Many acquisitions of high-tech firms are motivated by the acquirers' desire to enhance their strategic technological capabilities. However, these capabilities are likely to be embedded to a large degree in the tacit and socially complex knowledge of the acquired firms' individual and collective human capital. This presents a dilemma for acquirers because, unlike tangible or financial assets, the acquired firms' valuable human assets cannot be purchased or owned outright and they can leave the firm at any time. Retention therefore is likely to be of central importance during acquisition implementation in knowledge-intensive firms. Using data from a sample of acquisitions in high-technology industries, the results of this study confirm that retention of specific types of human capital is critical for determining the success of the acquirers' efforts to gain valuable new technological capabilities. Applying the theory of relative standing to predict post-acquisition retention, we find that autonomy, status, and commitment significantly affect retention, but economic incentives do not. We discuss and integrate these results in the context of knowledge-based views of the firm and the existing literature on acquisition implementation.}, owner = {matthias}, pdf = {RanftLord_2000_AcquiringNewKnowledge.pdf}, timestamp = {2006-07-10} } @ARTICLE{RobertsHannSlaughter_2004_UnderstandingTheMotivationsParticipationAndPerformanceOfOpenSourceSoftwareDevelopers, author = {Jeff Roberts and Horn Hann and Sandra Slaughter}, title = {Understanding the motivations, participation, and performance of open source software developers: A longitudinal study of the Apache projects}, journal = {Working Paper}, year = {2004}, workingstatusmatthias = {referenced by von Hippe and von Krogh 2006}, abstract = {Understanding what motivates individuals to participate is a central theme in the research on open source software development. Our study contributes to this research by revealing how the different motivations of open source developers are interrelated, how these motivations influence their participation and performance, and how past performance influences their subsequent motivations. We draw upon the literature on intrinsic and extrinsic motivation to develop a theoretical model of the relationships between the motivations, participation, and performance of open source software developers. We evaluate our theoretical model using survey and archival data collected from a longitudinal field study of software developers in the Apache web server projects. Our results reveal a number of important findings. First, we find that developers' motivations are not independent but rather are related in complex ways. Being paid to contribute to Apache projects is positively related to developers' status/opportunity motivations and negatively related to their use value motivations. Perhaps surprisingly, we find no evidence of diminished pure intrinsic motivation in the presence of extrinsic motivations; however, one internalized extrinsic motivation, status/opportunity, even complements intrinsic motivations. Second, we find that different motivations differentially impact participation. Developers' extrinsic motivation is positively related to their level of contributions; however, we find no significant relationship between pure intrinsic motivation and the level of contributions. Of the two internalized extrinsic motivations that we identify, status/opportunity motivations are positively related, while use value motivations are negatively associated to the level of contributions. Third, we find a significant and positive relationship between developers' level of contributions and their performance ranking. Finally, our results suggest that past performance positively influences developers' subsequent status/opportunity motivations. We reconcile our findings with existing theories of motivation and studies of open source software development and conclude with suggestions for increasing, managing, and sustaining the motivations and performance of open source developers.}, comment = {referenced by vonHippelvonKrogh_2006_ThePromiseOfResearchOnOpenSourceSoftware concerning complex motivations of developers that vary during participation in a project}, owner = {matthias}, pdf = {RobertsHannSlaughter_2004_UnderstandingTheMotivationsParticipationAndPerformanceOfOpenSourceSoftwareDevelopers.pdf}, timestamp = {2006-04-04} } @ARTICLE{RosenkopfNerkar_2001_BeyondLocalSearch, author = {Lori Rosenkopf and Atul Nerkar}, title = {Beyond local search: boundary-spanning, exploration, and impact in the optical disk industry}, journal = {Strategic Management Journal}, year = {2001}, volume = {22}, pages = {287-306}, workingstatusmatthias = {cited in research plan}, abstract = {Recognition of the firm's tendency toward local search has given rise to concepts celebrating exploration that overcomes this tendency. To move beyond local search requires that exploration span some boundary, be it organizational or technological. While several studies have encouraged boundary-spanning exploration, few have considered both types of boundaries systematically. In doing so, we create a typology of exploration behaviors: local exploration spans neither boundary, external boundary-spanning exploration spans the firm boundary only, internal boundary-spanning exploration spans the technological boundary only, and radical exploration spans both boundaries. Using this typology, we analyze the impact of knowledge generated by these different types of exploration on subsequent technological evolution. In our study of patenting activity in optical disk technology, we find that exploration that does not span organizational boundaries consistently generates lower impact on subsequent technological evolution. In addition, we find that the impact of exploration on subsequent technological evolution within the optical disk domain is highest when the exploration spans organizational boundaries but not technological boundaries. At the same time, we find that the impact of exploration on subsequent technological development beyond the optical disk domain is greatest when exploration spans both organizational and technological boundaries.}, owner = {matthias}, pdf = {RosenkopfNerkar_2001_BeyondLocalSearch.pdf}, timestamp = {2006-05-24} } @ARTICLE{Ruderman_1997_AristotleAndTheRecoveryOfPoliticalJudgment, author = {R.S. Ruderman}, title = {Aristotle And The Recovery Of Political Judgment}, journal = {American Political Science Review}, year = {1997}, volume = {91}, number = {2}, pages = {409-420}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{SabherwalFernandez_2003_AnEmpiricalStudyOfTheEffectOfKnowledgeManagementProcesses, author = {Rajiv Sabherwal and Irma Becerra-Fernandez}, title = {An empirical study of the effect of knowledge management processes at individual, group, and organizational levels}, journal = {Decision Sciences}, year = {2003}, volume = {34}, pages = {225-261}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {To enhance our understanding of knowledge management, this paper focuses on a specific question: How do knowledge management processes influence perceived knowledge management effectiveness? Prior literature is used to develop the research model, including hypotheses about the effects of four knowledge management processes (internalization, externalization, socialization, and combination) on perceived individual-level, group-level, and organizational-level knowledge management effectiveness. The study was conducted at the John F. Kennedy Space Center of the National Aeronautics and Space Administration using a survey of 159 individuals and two rounds of personal interviews. Structural equation modeling was performed to test measurement and structural models using the survey data. The emergent model suggests that internalization and externalization impact perceived effectiveness of individual-level knowledge management. Socialization and combination influence perceived effectiveness of knowledge management at group and organizational levels, respectively. The results also support the expected upward impact in perceived effectiveness of knowledge management, from individual to group level, as well as from group level to organizational level. The study's limitations and implications for practice and future research are described.}, owner = {matthias}, pdf = {SabherwalFernandez_2003_AnEmpiricalStudyOfTheEffectOfKnowledgeManagementProcesses.pdf}, timestamp = {2006-07-03} } @ARTICLE{SabherwalSabherwal_2005_KnowledgeManagementUsingInformationTechnology, author = {Rajiv Sabherwal and Sanjiv Sabherwal}, title = {Knowledge Management Using Information Technology: Determinants of Short-Term Impact on Firm Value}, journal = {Decision Sciences}, year = {2005}, volume = {36}, pages = {531-567}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The importance of knowledge management (KM) processes for organizational performance is now well recognized. Seeking to better understand the short-term impact of KM on firm value, this article focuses on public announcements of information technology (IT)-based KM efforts, and uses cumulative abnormal return (CAR) associated with an announcement as the dependent variable. This article employs a contingency approach, arguing that the KM announcement would have a positive short-term impact on firm value in some conditions but not in others. Thus, it pursues the following research question: What are the effects of contextual factors on the CAR associated with the announcement of an IT-based KM effort ? Specific hypotheses are proposed based on information-processing theory, organizational learning theory, the knowledge-based theory of the firm, and the theory of knowledge creation. These hypotheses link CARs to alignment between industry innovativeness and the KM process, alignment between firm efficiency and the KM process, firm-specific instability, and firm diversification. The empirical study utilizes secondary data on 89 KM announcements from 1995 to 2002. The results largely support the hypotheses. Overall, this article provides empirical support for the theory-based arguments, and helps develop a contingency framework of the effectiveness of KM efforts.}, owner = {matthias}, pdf = {SabherwalSabherwal_2005_KnowledgeManagementUsingInformationTechnology.pdf}, timestamp = {2006-07-03} } @ARTICLE{SchulzeHoegl_2006_KnowledgeCreationInNewProductDevelopmentProjects, author = {Anja Schulze and Martin Hoegl}, title = {Knowledge creation in new product development projects}, journal = {Journal of Management}, year = {2006}, volume = {32}, pages = {210-236}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {In this article, the authors develop and test hypotheses relating the four knowledge creation modes of socialization, externalization, combination, and internalization as performed during the concept and the development phases of new product development projects to new product success. Using data from 94 new,product development projects, they find that socialization during the concept phase and combination during the development phase are positively related to new product success but that externalization during the concept phase as well as socialization and internalization during the development phase are negatively related to new product success. Implications for theory and practice are discussed.}, owner = {matthias}, timestamp = {2006-06-29} } @ARTICLE{Scott_1998_OrganizationalKnowledgeAndTheIntranet, author = {Judy E. Scott}, title = {Organizational knowledge and the Intranet}, journal = {Decision Support Systems}, year = {1998}, volume = {23}, number = {1}, pages = {3-17}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The Intranet phenomenon has been driven by the push of technology standards and the pull of organizational need to (1) communicate across geographic, organizational and functional barriers, and (2) collaborate among sites and with suppliers and customers. The objective of this study is to generate a theoretical framework for the interaction between organizational knowledge and the Intranet. The contribution of this paper is 4-fold. First, we generate a theoretical framework using the paradigm model of grounded theory. We show interactions between the Intranet and three organizational knowledge strategies taking into account drivers, the context, and intervening conditions. Second, previous research on organizational knowledge creation theory is incorporated into the framework. Third, the framework forms the basis for future empirical research on the business value of the Intranet. Finally, the study raises implications for IS developers, IS departments, management and researchers.}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{Senker_1995_TacitKnowledgeAndModelsOfInnovation, author = {Jacqueline Senker}, title = {Tacit Knowledge and Models of Innovation}, journal = {Industrial and Corporate Change}, year = {1995}, volume = {4}, pages = {425-447}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This paper reviews literature which clarifies the role of tacit knowledge in innovation. It then discusses the reasons for the continuing importance of tacit knowledge, despite rapid advances in codification. Models of innovation, however, appear to overlook the significance of the tacit dimension of knowledge, especially that associated with external advances in scientific knowledge. This is demonstrated by the results of a study of university/industry links in biotechnology, advanced engineering ceramics and parallel processing.}, owner = {matthias}, timestamp = {2006-07-03} } @ARTICLE{Shimizu_1995_BaPrinciple, author = {H. Shimizu}, title = {Ba-Principle: New Logic for the Real-Time Emergence of Information}, journal = {Holonics}, year = {1995}, volume = {5}, number = {1}, pages = {67-79}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @BOOK{Simon_1991_ReasonInHumanAffairs, author = {Herbert Alexander Simon}, title = {Reason in Human Affairs}, publisher = {Stanford University Press}, year = {1991}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-30} } @ARTICLE{Simon_1981_TheSciencesOfTheArtificial, author = {Herbert A. Simon}, title = {The Sciences of the Artificial}, journal = {MIT Press}, year = {1981}, workingstatusmatthias = {referenced by Grant 1996}, comment = {referenced by Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm concerning cybernetics and systems theory}, owner = {matthias}, timestamp = {2006-03-20} } @ARTICLE{Simon_1956_DynamicProgrammingUnderUncertaintyWithAQuadraticCriterionFunction, author = {Herbert A. Simon}, title = {Dynamic Programming Under Uncertainty with a Quadratic Criterion Function}, journal = {Econometrica}, year = {1956}, volume = {24}, pages = {74-81}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {Simon_1956_DynamicProgrammingUnderUncertaintyWithAQuadraticCriterionFunction.pdf}, timestamp = {2006-05-30} } @ARTICLE{Simon_1955_ABehavioralModelofRationalChoice, author = {Herbert A. Simon}, title = {A Behavioral Model of Rational Choice}, journal = {The Quarterly Journal of Economics}, year = {1955}, volume = {69}, pages = {99-118}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {Simon_1955_ABehavioralModelofRationalChoice.pdf}, review = {Contributions - Critique on the rational economic man and introduction of the concept of bounded rationality - Definitions of “rational choice” modeled closely to the actual decision process - Model for static decision processes and an extension into dynamics}, timestamp = {2006-05-30} } @ARTICLE{Simonin_1999_AmbiguityAndTheProcessOfKnowledgeTransferInStrategicAlliances, author = {Bernard L. Simonin}, title = {Ambiguity and the process of knowledge transfer in strategic alliances}, journal = {Strategic Management Journal}, year = {1999}, volume = {20}, pages = {595-623}, workingstatusmatthias = {cited in research plan}, abstract = {This research examines the role played by the causally ambiguous nature of knowledge in the process of knowledge transfer between strategic alliance partners. Based on a cross-sectional sample of 147 multinationals and a structural equation methodology, this study empirically investigates the simultaneous effects of knowledge ambiguity and its antecedents - tacitness, asset specificity, prior experience, complexity, partner protectiveness, cultural distance, and organizational distance - on technological knowledge transfer. In contrast to past research that generally assumed a direct relation between these explanatory variables and transfer outcomes, this studys findings highlight the critical role played by knowledge ambiguity as a full mediator of tacitness, prior experience, complexity, cultural distance, and organizational distance on knowledge transfer. These significant effects are further found to be moderated by the firms level of collaborative know-how, its learning capacity, and the duration of the alliance.}, owner = {matthias}, pdf = {Simonin_1999_AmbiguityAndTheProcessOfKnowledgeTransferInStrategicAlliances.pdf}, timestamp = {2006-05-24} } @ARTICLE{Spender_1996_MakingKnowledgeTheBasisForADynamicTheoryOfTheFirm, author = {J.-C. Spender}, title = {Making Knowledge the Basis of a Dynamic Theory of the Firm}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {45-62}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, pdf = {Spender_1996_MakingKnowledgeTheBasisForADynamicTheoryOfTheFirm.pdf}, review = {Contributions - Multitype epistemology framing the pre- and subconcious modes of human knowing and the collective knowledge of social groups - Identification of four heuristics for managers to let them define their firm as a knowledge-based activity system}, timestamp = {2006-05-31} } @ARTICLE{SpenderGrant_1996_KnowledgeAndTheFirm, author = {J.-C. Spender and Robert M. Grant}, title = {Knowledge and the Firm: Overview}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {5-9}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The explosion of interest in knowledge and its management reflects the trend towards `knowledge work' and the Information Age, and recognition of knowledge as the principal source of economic rent. The papers in this Special Issue represent an attempt by strategy scholars (and some outside our traditional field) to come to terms with the implications of knowledge for the theory of the firm and its management. They are the product of a convergence of several streams of research which have addressed management implications of knowledge, including the management of technology, the economics of innovation and information, resource-based theory, and organizational learning. At the theoretical level, knowledge-centered approaches of Penrose, Arrow, Hayek and others have been enriched by contributions from evolutionary economists (notably Nelson and Winter) and epistemologists (notably M. Polanyi). At the empirical level, research into innovation and its diffusion originated by Mansfield, Griliches and others has been extended through studies which investigate tacit as well as explicit knowledge, and explore knowledge transfer within as well as across firms.}, owner = {matthias}, pdf = {SpenderGrant_1996_KnowledgeAndTheFirm.pdf}, timestamp = {2006-07-03} } @UNPUBLISHED{StatlerRoosVictor_2006_DearPrudence, author = {M. Statler and J. Roos and B. Victor}, title = {Dear Prudence: An Essay On Practical Wisdom In Strategy Making}, institution = {Imagination Lab}, year = {2006}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{Stehr_1994_KnowledgeSocieties, author = {N Stehr}, title = {Knowledge Societies}, publisher = {Sage Thousand Oaks, Calif}, year = {1994}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{Stehr_1992_PracticalKnowledge, author = {N Stehr}, title = {Practical Knowledge: Applying the Social Sciences}, publisher = {Sage Publications}, year = {1992}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @ARTICLE{SternbergWagnerWilliamsHovart_1995_TestingCommonSense, author = {R.J. Sternberg and R.K. Wagner and W.M. Williams and J.A. Hovart}, title = {Testing Common Sense}, journal = {American Psychologist}, year = {1995}, volume = {50}, pages = {912-927}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Stuart_1998_NetworkPositionsAndPropensitiesToCollaborate, author = {Toby E. Stuart}, title = {Network positions and propensities to collaborate: An investigation of strategic alliance formation in a high-technology industry}, journal = {Administrative science quarterly}, year = {1998}, volume = {43}, pages = {668-698}, workingstatusmatthias = {cited in research plan}, owner = {matthias}, pdf = {Stuart_1998_NetworkPositionsAndPropensitiesToCollaborate.pdf}, timestamp = {2006-05-24} } @ARTICLE{SwanNewellScarbroughHislop_1999_KnowledgeManagementAndInnovation, author = {Jacky Swan and Sue Newell and Harry Scarbrough and Donald Hislop}, title = {Knowledge management and innovation: networks and networking}, journal = {Journal of Knowledge Management}, year = {1999}, volume = {3}, pages = {262-275}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Begins with a critical review of the literature on knowledge management, arguing that its focus on IT to create a network structure may limit its potential for encouraging knowledge sharing across social communities. Two cases of interactive innovation are contrasted. One focused almost entirely on using IT (intranet) for knowledge sharing, resulting in a plethora of independent intranets which reinforced existing organizational and social boundaries with electronic “fences”. In the other, while IT was used to provide a network to encourage sharing, there was also recognition of the importance of face-to-face interaction for sharing tacit knowledge. The emphasis was on encouraging active networking among dispersed communities, rather than relying on IT networks. Argues for a community-based model of knowledge management for interactive innovation and contrasts this with the cognitive-based view that underpins many IT-led knowledge management initiatives.}, owner = {matthias}, timestamp = {2006-06-30} } @ARTICLE{Szulanski_1996_ExploringInternalStickiness, author = {Gabriel Szulanski}, title = {Exploring internal stickiness: Impediments to the transfer of best practice within the firm}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, number = {2}, pages = {27-43}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The ability to transfer best practices internally is critical to a firm's ability to build competitive advantage through the appropriation of rents from scarce internal knowledge. Just as a firm's distinctive competencies might be difficult for other firms to imitate, its best practices could be difficult to imitate internally. Yet, little systematic attention has been paid to such internal stickiness. The author analyzes internal stickiness of knowledge transfer and tests the resulting model using canonical correlation analysis of a data set consisting of 271 observations of 122 best-practice transfers in eight companies. Contrary to conventional wisdom that blames primarily motivational factors, the study findings show the major barriers to internal knowledge transfer to be knowledge-related factors such as the recipient's lack of absorptive capacity, causal ambiguity, and an arduous relationship between the source and the recipient.}, keywords = {internal stickiness; best practice transfer; knowledge transfer; knowledgement management; rent appropriation}, owner = {matthias}, pdf = {Szulanski_1996_ExploringInternalStickiness.pdf}, timestamp = {2006-05-24} } @BOOK{Teece_2000_ManagingIntellectualCapital, author = {David J. Teece}, title = {Managing intellectual capital: Organizational, Strategic, and Policy Dimensions}, publisher = {New York: Oxford University Press}, year = {2000}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience; cited in research plan}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{Teece_1998_CapturingValueFromKnowledgeAssets, author = {David J. Teece}, title = {Capturing value from knowledge assets: The new economy, markets for know-how, and intangible assets}, journal = {California Management Review}, year = {1998}, volume = {40}, pages = {55-79}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Knowledge, competence and related intangibles have emerged as the key drivers of competitive advantage in developed nations. The importance of knowledge and the rapid expansion of goods and factor markets has left intangible assets as the main basis of competitive differentiation in many sectors. The value-enhancing challenges facing management are moving away from the administrative and toward the entrepreneurial. The key sources of wealth creation in the beginning of the 21st century will lie with new enterprise formation, the renewal of incumbents, the exploitation of technological know-how, intellectual property, and brands, and the successful development and commercialization of new products and services . The implications for management are profound. Managers must recognize that in open unregulated markets, the domains in which value can be built are likely to be more and more confined. Abstract by Web of Science: The increasing liberalization of markets coupled with the creation of new markets for intermediate products is stripping firm-level competitive advantage back to its fundamental core: difficult to create and difficult to imitate intangible assets. This article explores these developments and elucidates implications for the management of intellectual capital inside firms.}, owner = {matthias}, pdf = {Teece_1998_CapturingValueFromKnowledgeAssets.pdf}, timestamp = {2006-07-03} } @INBOOK{Tsoukas_2003_DoWeReallyUnderstandTacitKnowledge, author = {H. Tsoukas}, title = {Do We Really Understand Tacit Knowledge?}, booktitle = {The Blackwell handbook of Organizational Learning and Knowledge Management}, publisher = {Oxford: Blackwell}, editor = {M. Easterby-Smith and M. Lyles}, year = {2003}, pages = {410-427}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Tsoukas_1996_TheFirmAsADistributedKnowledgeSystem, author = {Haridimos Tsoukas}, title = {The firm as a distributed knowledge system: A constructionist approach}, journal = {Strategic Management Journal, Special Issue: Knowledge and the Firm}, year = {1996}, volume = {17}, pages = {11-25}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The organizational problem firms face is the utilization of knowledge which is not, and cannot be, known by a single agent. Even more importantly, no single agent can fully specify in advance what kind of practical knowledge is going to be relevant, when and where. Firms, therefore, are distributed knowledge systems in a strong sense: they are decentered systems, lacking an overseeing `mind'. The knowledge they need to draw upon is inherently indeterminate and continually emerging, it is not self-contained Individuals' stock of knowledge consists of (a) role-related normative expectations; (b) dispositions, which have been formed in the course of past socializations; and (c) local knowledge of particular circumstances of time and place. A firm has greater-or-lesser control over normative expectations, but very limited control over the other two At any point in time, a firm's knowledge is the indeterminate outcome of individuals attempting to manage the inevitable tensions between normative expectations, dispositions, and local contexts}, owner = {matthias}, pdf = {Tsoukas_1996_TheFirmAsADistributedKnowledgeSystem.pdf}, timestamp = {2006-07-03} } @ARTICLE{Ulhoi_2004_OpenSourceDevelopmentAHybridInInnovationAndManagementTheory, author = {John P. Ulhoi}, title = {Open source development: a hybrid in innovation and management theory}, journal = {Management Decision}, year = {2004}, volume = {42}, pages = {1095-1114}, workingstatusmatthias = {referenced by von Hippel and von Krogh}, abstract = {This paper addresses innovations based on open source or non-proprietary knowledge. Viewed through the lens of private property theory, such agency appears to be a true anomaly. However, by a further turn of the theoretical kaleidoscope, we will show that there may be perfectly justifiable reasons for not regarding open source innovations as anomalies. The paper is based on three sectorial and generic cases of open source innovation, which is an offspring of contemporary theory made possible by combining elements of the model of private agency with those of the model of collective agency. In closing, the paper addresses implications for further research, practitioners and other policy-makers.}, comment = {referenced by vonHippelvonKrogh_2006_ThePromiseOfResearchOnOpenSourceSoftware concerning "Open source software projects have created an institutional alternative to firm-based innovation"}, owner = {matthias}, pdf = {Ulhoi_2004_OpenSourceDevelopmentAHybridInInnovationAndManagementTheory.pdf}, timestamp = {2006-04-03} } @BOOK{VarelaThompsonRosch_1991_TheEmbodiedMind, author = {F.J. Varela and E. Thompson and E. Rosch}, title = {The Embodied Mind: Cognitive Science and Human Experience}, publisher = {MIT Press, Cambridge, MA}, year = {1991}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @INBOOK{VenzinVonKroghRoos_1998_FutureResearchIntoKnowledgeManagement, author = {M. Venzin and G. von Krogh and J. Roos}, title = {Future Research Into Knowledge Management}, booktitle = {Knowing in Firms}, publisher = {Sage Publications, Thousand Oaks, CA}, editor = {G. von Krogh and J. Roos and D.Kleine}, year = {1998}, pages = {26-66}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @BOOK{VeraCrossan_2003_OrganizationalLearningAndKnowledgeManagement, author = {D. Vera and M. Crossan}, title = {Organizational learning and knowledge management}, editor = {M. Easterby-Smith \& M. Lyles}, publisher = {Handbook of organizational learning and knowledge management, 122-141, Oxford, Blackwell}, year = {2003}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{Weick_1979_TheSocialPsychologyOfOrganizing, author = {Kar Weick}, title = {The Social Psychology Of Organizing}, publisher = {New York: MacGraw-Hill}, year = {1979}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-11} } @ARTICLE{RobertsWeick_1993_CollectiveMindInOrganizations, author = {Karl E. Weick and Karlene H. Roberts}, title = {Collective Mind In Organizations: Heedful Interrelating On Flight Decks}, journal = {Administrative Science Quarterly}, year = {1993}, volume = {38}, owner = {matthias}, timestamp = {2006-07-12} } @BOOK{WeickWestley_1996_OrganizationalLearning, author = {Karl E. Weick and Frances Westley}, title = {Organizational learning: Affirming an oxymoron}, editor = {S. R. Clegg, C. Hardy and W. Nord}, publisher = {in Handbook of Organization Studies, 440-458, London, Sage}, year = {1996}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-05-31} } @BOOK{Wenger_1998_CommunitiesOfPractice, author = {Etienne Wenger}, title = {Communities of practice: Learning, meaning, and identity}, publisher = {Cambridge: Cambridge University Press}, year = {1998}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, owner = {matthias}, timestamp = {2006-07-12} } @ARTICLE{Wernerfelt_1984_AResourceBasedViewOfTheFirm, author = {Birger Wernerfelt}, title = {A Resource-Based View of the Firm}, journal = {Strategic Management Journal}, year = {1984}, volume = {5}, pages = {171-180}, workingstatusmatthias = {started reading 2006-03-20 (Magglingen)}, abstract = {The paper explores the usefulness of analysing firms from the resource side rather than from the product side. In analogy to entry barriers and growth-share matrices, the concepts of resource position barrier and resource-product matrices are suggested. These tools are then used to highlight the new strategic options which naturally emerge from the resource perspective.}, owner = {matthias}, pdf = {Wernerfelt_1984_AResourceBasedViewOfTheFirm.pdf}, review = {

Introduction

- "For the firm, resources and products are two sides of the same coin." #QUOTE# - Products and resources of a firm determine the optimal product-market activities and vice versa - Traditional view: resources of a firm are labour, capital and land -> new view: defining firms as a broader set of resources - Multi-product firms benefit from joint costs -> economies of scope - Resource perspective provides key issues of strategy for diversified firms: usage of resources, development of resources, choice of market expansion, acquisition criteria - Propositions of the paper: 1. New perspective, especially for diversified firms 2. Identification of high profit resources -> resource position barriers 3. Balance between exploitation of existing resources and development of new resources #DILEMMA# 4. Acquisitions of firms based on a rare resource to maximize market imperfection

Resources and profitability

- Definition of a firm's resource: all tangible and intangible assets semipermanently tied to the firm (brands, technology knowledge, employment of skilled personnel, trade contracts, machinery, efficient procedures, capital etc.)}, timestamp = {2006-03-16} } @BOOK{Zey_1992_DecisionMaking, author = {Mary Zey}, title = {Decision Making: Alternatives to Rational Choice Models}, publisher = {SAGE Publication}, year = {1992}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {Prevailing, highly conservative rational choice theories are challenged in this illuminating volume. Mary Zey and other outstanding contributors expand our understanding of decision-making theory by presenting evidence that points to the wide range and complexity of human decision making. Labeled deviations from formal rationality, other models of decision making--habit, emotion, and moral and ethical values--are shown to be alternative and dominant, not deviating motives behind decision making. Written at an accessible level, this volume examines criticisms of rational choice models (rational choice, public choice, neoclassical economic theories) from a wide range of perspectives within and external to the rational choice model. In Parts II and III, the chapters concentrate on micro and macro alternatives to rational choice models, including a balance of theoretical and empirical pieces. This is the first volume to assemble and further legitimize the alternative models of decision making. Decision Making is essential reading for scholars and students of organization studies, socio-economics, management, sociology, economics, psychology, political science, business ethics, and policy studies.}, owner = {matthias}, timestamp = {2006-05-30} } @ARTICLE{ZarragaBonache_2005_TheImpactOfTeamAtmosphereOnKnowledgeOutcomesInSelfManagedTeams, author = {Celia Zárraga and Jaime Bonache}, title = {The Impact of Team Atmosphere on Knowledge Outcomes in Self-managed Teams}, journal = {Organization Studies}, year = {2005}, volume = {26}, pages = {661-681}, workingstatusmatthias = {summarized for vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {This study defines the construct of team atmosphere and provides a framework within which causes and consequences of team atmosphere in knowledge transfer and creation can be empirically investigated. Data were collected using a survey of 363 individuals of 12 companies who worked in self-managed teams. As predicted, results indicated that a 'high care' atmosphere among team members favours both the transfer and the creation of knowledge. Findings also showed that certain management initiatives foster this type of atmosphere. The study concludes with some recommendations for future research in this area.}, keywords = {knowledge management; self-managed teams; climate; team atmosphere}, owner = {matthias}, timestamp = {2006-06-29} } @ARTICLE{ZarragaBonache_2003_AssessingTheTeamEnvironmentForKnowledgeSharing, author = {Celia Zárraga and Jaime Bonache}, title = {Assessing The Team Environment For Knowledge Sharing: An Empirical Analysis}, journal = {International Journal of Human Resource Management}, year = {2003}, volume = {14}, number = {7}, pages = {1227 - 1245}, workingstatusmatthias = {cited in vonKroghNonaka_2006_TacitKnowledgeInOrganizationScience}, abstract = {The self-managed work team is an organizational structure that is much used by companies today. It is put forward as the most appropriate setting for the creation and transfer of knowledge, while protecting the source of competitive advantage. However, achieving efficiency in a work team is not without its difficulties. The literature indicates that a suitable climate minimizes these. In this study, we analyse, both theoretically and empirically, the components of that climate as well as some organizational initiatives that favour its presence. The empirical study was carried out on a sample of 363 individuals working in self-managed teams within companies, mostly multinationals, located in Spain.}, owner = {matthias}, timestamp = {2006-07-11} } @comment{jabref-meta: groupsversion:3;} @comment{jabref-meta: groupstree: 0 AllEntriesGroup:; 1 ExplicitGroup:BUSINESS ADMIN TOPICS\;0\;; 2 ExplicitGroup:Organization studies\;0\;; 3 ExplicitGroup:Hierarchy\;0\;BloomfieldCoombs_1992_InformationsTechno logyControlAndPower\;Grant_1996_TowardAKnowledgeBasedTheoryOfTheFirm\; ; 3 ExplicitGroup:Decision-making, rational choice\;0\;BloomfieldCoombs_ 1992_InformationsTechnologyControlAndPower\;Grant_1996_TowardAKnowledg eBasedTheoryOfTheFirm\;Simon_1955_ABehavioralModelofRationalChoice\;Ze y_1992_DecisionMaking\;; 3 ExplicitGroup:Boundaries of the firm\;0\;GrandVonKroghLeonardSwap_20 04_ResourceAllocationBeyondFirmBoundaries\;Grant_1996_TowardAKnowledge BasedTheoryOfTheFirm\;; 3 ExplicitGroup:Coordination\;0\;BloomfieldCoombs_1992_InformationsTec hnologyControlAndPower\;Grant_1996_TowardAKnowledgeBasedTheoryOfTheFir m\;; 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